Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za The Insurance Emporium

Prikaz 6,921 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Document issue

So far all I can say is after taking out the policy and registering with them, despite making more than 1 contact with Emporium I haven't got access to my actual policy and documentation!!

Joe

The Insurance Emporium

11 months ago

Good morning, We’re sorry to hear you’ve not yet received your policy documents. We’ve asked our Customer Experience Department to send a copy to the email address we hold for you; these were sent a moment ago so please check your junk or spam folder if they are not in the Inbox of your email. With the portal, please note when you first go onto the page the Registration screen is presented; to log in you will need to click the button at the bottom. We understand our Customer Contact Department have contacted you yesterday to look to resolve the issue. Kind regards, Joe The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Happy friendly staff

Excellent service from Gemma really went out of her way to help me.our static was not on file, she asked her manager re this and called me back.Faye was brilliant also explained cover in...

Pročitajte više

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review. We’re delighted to hear that Gemma and Faye provided excellent service and went above and beyond to help you. We’ll be sure to pass on your kind words to them. Kind regards, Simon The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Noti very good still waiting for the paperwork . I phoned them i was told they would send it by e.mail still waiting for them.

Simon

The Insurance Emporium

11 months ago

Good morning, We’re sorry to hear you’ve not yet received your policy documents. We’ve sent them again today, in addition to the previous two occasions, so they should be with you shortly. Sometimes our emails can be filtered into spam or junk folders, so it’s worth checking there just in case. Thank you for your patience while we get this resolved. Kind regards, Simon The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Very Satisfied

Easy to deal with Found easy to navigate

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review, we are pleased to be of service. Kind regards, Simon, The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Good value

Good value and straight forward to purchase. Website easy to use.

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MR CAROL-A NESFIELD

Provjerio Feefo

GBR

11 months ago

Što MR CAROL-A NESFIELD misli o društvu The Insurance Emporium:

Brilliant service

Brilliant service, very easy and lovely friendly person dealing with us

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review, we are pleased to be of service Kind regards, Simon, The Insurance Emporium

MR MICHAEL COOK

Provjerio Feefo

11 months ago

Što MR MICHAEL COOK misli o društvu The Insurance Emporium:

I thought it was excellent the two people that I spoke to were very helpful and good to me thank you very much

Simon

The Insurance Emporium

11 months ago

Good afternoon, Thank you for taking the time to leave a review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MR KEV MITCHAM

Provjerio Feefo

GBR

11 months ago

Što MR KEV MITCHAM misli o društvu The Insurance Emporium:

Good customer service an friendly an able to sort my insurance out easily

Simon

The Insurance Emporium

11 months ago

Good afternoon, Thank you for taking the time to leave a review, we are pleased to be of service Kind regards, Simon, The Insurance Emporium

MRS N PECKITT

Provjerio Feefo

GBR

11 months ago

Što MRS N PECKITT misli o društvu The Insurance Emporium:

I am over 80 years old but you still accepted me as a client. My daughter did the work on this project with me by her side. She asked the right questions that mattered to me and the replies were...

Pročitajte više

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MRS A EVANS

Provjerio Feefo

GBR

11 months ago

Što MRS A EVANS misli o društvu The Insurance Emporium:

Great Service

Great service by the insurance company.

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review, we are pleased to be of service Kind regards, Simon, The Insurance Emporium

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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The Insurance Emporium Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?