Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za The Insurance Emporium

Prikaz 6,921 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

10 months ago

Very reasonable easy to set up

Simon

The Insurance Emporium

10 months ago

Good morning, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

10 months ago

Would recommend

Really helpful and efficient. Answered phone quickly

Simon

The Insurance Emporium

10 months ago

Good morning, Thank you for leaving your review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

MRS LINDA FISHER

Provjerio Feefo

10 months ago

Što MRS LINDA FISHER misli o društvu The Insurance Emporium:

Very helpful

Simon

The Insurance Emporium

10 months ago

Good morning, Thank you for leaving your review, we are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

10 months ago

Joe

The Insurance Emporium

10 months ago

Good morning, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

MRS JEAN HULTON

Provjerio Feefo

10 months ago

Što MRS JEAN HULTON misli o društvu The Insurance Emporium:

It was excellent and no problem at all

Joe

The Insurance Emporium

10 months ago

Good afternoon, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

MRS E GUILLON

Provjerio Feefo

10 months ago

Joe

The Insurance Emporium

10 months ago

Good afternoon, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

MR DAVID PULLAR

Provjerio Feefo

10 months ago

Što MR DAVID PULLAR misli o društvu The Insurance Emporium:

Shocking customer service

Don't listen yo you,talk over your.obviously the customer is never right. Said they had sent 3 emails,and 3 letters on 3 separate occasions,in relation to mypolicies uc7ec. I didn't recieve one...

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Joe

The Insurance Emporium

10 months ago

Good afternoon, We're sorry you remain dissatisfied, we will pass the matter to our Customer Experience Department who will review the matter in full and respond within the next 5 working days. Kind regards, Joe, The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

10 months ago

Static caravan insurance cover

Very professional, listened to the needs and adjusted the policy to suit.

Joe

The Insurance Emporium

10 months ago

Good afternoon, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

MRS KAY KINGSLEY

Provjerio Feefo

GBR

10 months ago

Što MRS KAY KINGSLEY misli o društvu The Insurance Emporium:

Helpful customer service

Spoke to someone re a new policy and then changed to a higher one Both calls were helpful, professional and knowledgable

Joe

The Insurance Emporium

10 months ago

Good afternoon, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

Potrošač od povjerenja

Provjerio Feefo

10 months ago

Shockiing customer service

Shocking service. I have been a customer for a long time,and 2 of my 3 policies my were cancelled,through no fault of my own .when I tried to explain,I had not revieved any communication,either by...

Pročitajte više

Simon

The Insurance Emporium

10 months ago

Good morning, We are sorry to hear about your experience. The policy you previously held was a historic product that was coming to an end and is no longer available. Ahead of the end date, we sent several notifications to let customers know about the closure and to provide details of an alternative product. We’re very sorry that you didn’t receive these and for any confusion this caused. We’re pleased that we were able to resolve the matter by providing new quotes and opening two new policies for your horses, and we hope this helps to put your mind at ease. Kind regards, Simon The Insurance Emporium

Potrošač od povjerenja

10 months ago

You clearly havnt resolved the complaint because you still haven't, investigated,why I recieved no correspondence, and left me uninsured for 2 months.

Simon

The Insurance Emporium

10 months ago

Good afternoon, We’re sorry to hear you’ve been experiencing ongoing issues. If you would like us to look into this specifically, please email us at Feedback@Emporium.co.uk, and a member of our Customer Experience Team will review your concerns. Thank you, Simon The Insurance Emporium

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Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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The Insurance Emporium Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?