Accepted insurance online,paid with cc and then sent an email confirming caravan on a working farm. Then denied insurance 4 days later
Joe
The Insurance Emporium
4 months ago
Good morning,
Thank you for taking the time to leave a review. We are sorry we were unable to provide cover on this occasion. Online applications are reviewed before cover is accepted, and unfortunately our policies exclude loss where the caravans is situated on a working farm. As this information was disclosed following your application, we were unable to proceed with the policy. We appreciate this will have been disappointing and apologise for any frustration caused.
Kind regards,
Joe,
The Insurance Emporium
0
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MR JEFFREY CHARLES
Provjerio Feefo
GBR
4 months ago
Što MR JEFFREY CHARLES misli o društvu The Insurance Emporium:
Quella cover
Everything was detailed to us during the call and our options explained in simple language. At no time did I feel pressured into accepting the offers which is a winner in my book.
Joe
The Insurance Emporium
4 months ago
Good morning,
Thank you for taking the time to leave a review. We are pleased to be of assistance.
Kind regards,
Joe,
The Insurance Emporium
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Provjerio Feefo
4 months ago
Fair priced vet policy
Easy to understand customer care policy exsplaind in simple terms about what I have asked for. This is the second dog I have insured with emporium and happy with them.
Simon
The Insurance Emporium
4 months ago
Good afternoon,
Thank you for taking the time to leave a review. We are pleased to be of assistance.
Kind regards,
Simon,
The Insurance Emporium
0
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Provjerio Feefo
4 months ago
Insurance transfer
I recently had to transfer my insurance from one caravan to another and it was a very easy experience
Simon
The Insurance Emporium
4 months ago
Good morning,
Thank you for taking the time to leave a review. We are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
0
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Provjerio Feefo
4 months ago
Great experience
The details on the website were very clear and understandable.
The process of getting a quote and then purchasing it was straightforward and easy to follow
Simon
The Insurance Emporium
4 months ago
Good morning,
Thank you for taking the time to leave a review. We are pleased to be of assistance.
Kind regards,
Simon,
The Insurance Emporium
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MR DAVID R CHIESA
Provjerio Feefo
4 months ago
Simon
The Insurance Emporium
4 months ago
Good morning,
Thank you for taking the time to leave a review. We are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
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MR STEPHEN GRAINGER
Provjerio Feefo
4 months ago
Što MR STEPHEN GRAINGER misli o društvu The Insurance Emporium:
Great price and the customer service phone line was staffed by very helpful people who sorted the issue in second highly recommended
Simon
The Insurance Emporium
4 months ago
Good morning,
Thank you for taking the time to leave a review. We are pleased to be of assistance.
Kind regards,
Simon,
The Insurance Emporium
0
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Provjerio Feefo
4 months ago
Great quick and easy
Simon
The Insurance Emporium
4 months ago
Good morning,
Thank you for taking the time to leave a review. We are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
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Provjerio Feefo
4 months ago
Asked to get my direct debit cancelled as my pet dog passed away and still took £107 from my account totally disappointed as I've renewed for a new pet that I might cancel regarding this as its hard...
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Kirsty
The Insurance Emporium
4 months ago
Good morning,
Thank you for taking the time to leave a review. We are sorry for your loss.
Whilst you did advise us that your pet had been sadly put to sleep, the monthly instruction to your bank for your premium was already in process prior to the policy being cancelled. This does mean that we have to await for the monies to clear , prior to processing a refund.
We can see form the file details that the refund is being processed, and should be with you shortly.
Kind regards,
Kirsty
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Provjerio Feefo
4 months ago
Great monthly cover for caravan
Booked on line. Very easy
Kirsty
The Insurance Emporium
4 months ago
Good morning,
Thank you for taking the time to leave a review. We are pleased you have joined us.
Kind regards,
Kirsty
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.