Easy straight forward questions,easy to follow instructions. Spoke with staff over the phone and found them polite and very helpful.
Simon
The Insurance Emporium
2 years ago
Good morning,
Thank you for the review, we are happy to be of service.
Kind regards,
Simon,
The Insurance Emporium
0
Podjeli
MP
MR KEVIN PINNEY
Provjerio Feefo
Finedon. Northants.
2 years ago
Što MR KEVIN PINNEY misli o društvu The Insurance Emporium:
great service.
The customer advisor I spoke to on the phone was very pleasant, polite and helpful. I would definitely give her 10 out of 10 for customer satisfaction.
Simon
The Insurance Emporium
2 years ago
Good morning,
Thank you for taking the time to leave a review, we are pleased you are happy with the service.
Kind regards,
Simon,
The Insurance Emporium
0
Podjeli
MP
MR M PRATLEY
Provjerio Feefo
Burnham on Crouch
2 years ago
Što MR M PRATLEY misli o društvu The Insurance Emporium:
Straight to the point
So far so good,lets see what happens should i ever make a claim.Hopefully neverStraight to the poin
Simon
The Insurance Emporium
2 years ago
Good morning,
Thank you for the review, we are pleased you are happy with the service.
Kind regards,
Simon,
The Insurance Emporium
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
2 years ago
Help on the end of the phone when needed.
I was struggling filling in my forms on line. So had to call yourselves, the young lady talked me through the whole process.
Simon
The Insurance Emporium
2 years ago
Good morning,
Thank you for the review, we are pleased to be of assistance.
Kind regards,
Simon,
The Insurance Emporium
0
Podjeli
MN
MR ANDREW NEIL
Provjerio Feefo
Arbroath
2 years ago
Što MR ANDREW NEIL misli o društvu The Insurance Emporium:
Good but wasteful
Everything was sorted quickly online and I asked for a paper copy of the policy and received 3 separate A4 envelopes,1 for each dog which seems like a waste of paper and money. I used confused.com...
Pročitajte više
Joe
The Insurance Emporium
2 years ago
Good morning,
Thank you for your review, we are obliged to send each document individually so if post is selected for more than 1 policy it does mean multiple mailings. we are pleased you are happy with the service overall.
Kind regards,
Joe
The Insurance Emporium
0
Podjeli
MT
MR MICHEAL TEGGART
Provjerio Feefo
Leeds
2 years ago
Što MR MICHEAL TEGGART misli o društvu The Insurance Emporium:
Prince
Excellent, very efficient and pleasant lady on the other end of the phone.
Kirsty
The Insurance Emporium
2 years ago
Good afternoon,
Thank you for your review, we are pleased you are happy with the service.
Kind regards,
Kirsty
The Insurance Emporium
0
Podjeli
ML
MR BRIAN LEE
Provjerio Feefo
Neath
2 years ago
Što MR BRIAN LEE misli o društvu The Insurance Emporium:
Excellent tel appointment
Kirsty
The Insurance Emporium
2 years ago
Good afternoon,
Thank you for your review, we are pleased you are happy with the service.
Kind regards,
Kirsty
The Insurance Emporium
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
2 years ago
Excess medical information required
Company insisted on us providing preexisting medical conditions for the whole wedding party. This is an unreasonable expectation especially as it's stated in the policy any pre-existing conditions...
Pročitajte više
Kirsty
The Insurance Emporium
2 years ago
Good afternoon, We appreciate you have ultimately not found the product suitable following our requests for information. We have passed on your feedback to the relevant department so that we may consider any improvements in the application process. Kind regards, Kirsty
The Insurance emporium
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
2 years ago
Pleased with the service and my new policy
Good prices, excellent and thoughtful agent who answered all my questions patiently.
Kirsty
The Insurance Emporium
2 years ago
Good morning,
Thank you for leaving a review, we are pleased to be of assistance
Kind regards,
Kirsty
The Insurance Emporium
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
2 years ago
Very helpful and excellent manner
Simon
The Insurance Emporium
2 years ago
Good afternoon,
Thank you for the review, we are pleased to be of assistance.
Kind regards,
Simon,
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.