Hopefully this changes, but so far, apart from fast delivery of the order, the service has not been good. I emailed them last week regarding two sub-standard items in my order and they have not...
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Jacob Jacobson
Studio William
5 years ago
Hello Sir, We discovered that your partners email went into our spam folder accidentally. After discovering it was there, we sent our deepest apologies and we have quickly answered her concerns and replaced the item FOC to the USA. Speaking with Ruby, she has been more than pleased with our customer service. We love our customers and thank you for your custom, apologies for the inconvenience and late reply again. Have a great day.
Potrošač od povjerenja
5 years ago
Just as update on my previous review! My original complaint had ended up in their junk mail, but when I emailed again and they realised the problem, Studio William could not have been more helpful! They replaced faulty items quickly and I am very happy and will definitely shop with them again!
Great service and excellent quality cutlery. We have had and used the same cutlery set for 13yrs but, when recently buying some top up items because our family is growing we've found that our range...
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Recenzije proizvoda
Datum kupovine: 29/11/2020
0
Podjeli
LF
Lesley Feris
Provjerio Feefo
5 years ago
Što Lesley Feris misli o društvu Studio William:
Excellent quality and fast delivery ! Will be shopping with this company often to build up my collection.
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