The fabric was poor quality They charge too much for posting and packaging with no free return.
Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear that the Cecilia Nightdress was not suitable for you, and that a free returns label was not included with your order. I can confirm that your product refund was processed for you on 15th February, and I have today refunded your £3.95 postage charge. Please do not hesitate to contact us on 01908 991069 or customer-services@spiritoftheandes.co.uk should you require any further assistance from us. We hope you may be able to find something more suitable from us in the future.
Kind regards
Customer Services
Recenzije proizvoda
Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear that the Cecilia Nightdress was not suitable for you, and that a free returns label was not included with your order. I can confirm that your product refund was processed for you on 15th February, and I have today refunded your £3.95 postage charge. Please do not hesitate to contact us on 01908 991069 or customer-services@spiritoftheandes.co.uk should you require any further assistance from us. We hope you may be able to find something more suitable from us in the future.
Kind regards
Customer Services
Datum kupovine: 25/01/2022
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Mrs Hurle
Provjerio Feefo
4 years ago
Što Mrs Hurle misli o društvu Spirit of the Andes:
The two roll neck jumpers I ordered were too small although in the past I had bought some in that size which fitted perfectly. I thought the quality of them to be poor and inferior to others I had...
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Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear that the Ramona Roll Neck tops were not suitable for you. I can confirm that your refund was processed for you on 15th February. I am pleased to hear that you were happy with the Cecelia Nightdress that you received from us. Please do not hesitate to contact us on 01908 991069 or customer-services@spiritoftheandes.co.uk should you require any further assistance from us or any advice on product sizing or design.
Kind regards
Customer Services
Recenzije proizvoda
Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear that the Ramona Roll Neck tops were not suitable for you. I can confirm that your refund was processed for you on 15th February. I am pleased to hear that you were happy with the Cecelia Nightdress that you received from us. Please do not hesitate to contact us on 01908 991069 or customer-services@spiritoftheandes.co.uk should you require any further assistance from us or any advice on product sizing or design.
Kind regards
Customer Services
Fay
Spirit of the Andes
4 years ago
We are so pleased to hear you enjoyed your purchase of your Cecilia Nightdress! Thank you for your purchase!
Što Mrs Fletcher misli o društvu Spirit of the Andes:
Service good, but quality of night gowns not as good as previous Cecilia Nightdresses. Infact the quality of the new nightdresses were inferior to the ones I had hoped to replace.Thinner and shorter.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.