Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za SPCA Pet Insurance

MB

Murray Alexander Brooks

Provjerio Feefo

Blenheim

2 years ago

Što Murray Alexander Brooks misli o društvu SPCA Pet Insurance:

As stated earlier staff have been excellent.

CX

SPCA Pet Insurance

2 years ago

Hi Murray, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Recenzije proizvoda

Datum kupovine: 19/07/2024

0

RW

Rhonda Williams

Provjerio Feefo

Blockhouse Bay, Auckland

2 years ago

Što Rhonda Williams misli o društvu SPCA Pet Insurance:

Animal lover

Very good! A valuable service for our animals and for people who need to have pets.

CX

SPCA Pet Insurance

2 years ago

Hi Rhonda, Thank you for sharing your feedback, it is an absolute pleasure to be able to assist your pets. Kind regards, Scott

Recenzije proizvoda

Datum kupovine: 18/07/2024

0

LD

Lisa Downing

Provjerio Feefo

Auckland

2 years ago

Što Lisa Downing misli o društvu SPCA Pet Insurance:

Great service definitely made sure I understood everything.

CX

SPCA Pet Insurance

2 years ago

Hi Lisa, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recenzije proizvoda

Datum kupovine: 17/07/2024

0

TC

Toni Cliffin

Provjerio Feefo

2 years ago

Što Toni Cliffin misli o društvu SPCA Pet Insurance:

The phone call was useless, as when I asked questions, the customer service guy was clearly reading from the website. When I challenged him on this, he said "let me finish and then I'll answer your...

Pročitajte više

CX

SPCA Pet Insurance

2 years ago

Hi Toni, Thank you for sharing your review with us, I am sorry to hear about any frustrations caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team to have this reviewed. If you have any outstanding questions that you would like addressed, please let me know and I can arrange for one of our Senior team members to contact you to have them discussed. Kind regards, Scott

Recenzije proizvoda

Datum kupovine: 14/07/2024

0

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Protect the Kitties

I used the online quote for my second policy with SPCA insurance. The website is really easy to use. I already understood the different levels with the policies as they provided a pamphlet the first...

Pročitajte više

CX

SPCA Pet Insurance

2 years ago

Hi there, It is always fantastic to hear of our customer's excellent experience and that setting up your policy through our user-friendly online portal was met with ease. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzije proizvoda

Datum kupovine: 13/07/2024

0

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Excellent service

Excellent. I did a king pisitivecrevues then lost it !! Overall very happy with female operator

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Recenzije proizvoda

Datum kupovine: 12/07/2024

0

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Great Service, Good Options

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being pushy. He provided good follow-up & was pleasant to deal with.

CX

SPCA Pet Insurance

2 years ago

Hi there, It is great to hear of the service that you received when speaking withTristian and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recenzije proizvoda

Datum kupovine: 11/07/2024

0

KF

Kimberley Fatt

Provjerio Feefo

Auckland

2 years ago

Što Kimberley Fatt misli o društvu SPCA Pet Insurance:

Good service

Person who rang to talk to me was informative and helpful

CX

SPCA Pet Insurance

2 years ago

Hi Kimberley, It is wonderful to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzije proizvoda

Datum kupovine: 04/07/2024

0

OV

Odette Viljoen

Provjerio Feefo

Auckland

2 years ago

Što Odette Viljoen misli o društvu SPCA Pet Insurance:

Excellent service

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

CX

SPCA Pet Insurance

2 years ago

Hi Odette, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzije proizvoda

Datum kupovine: 27/06/2024

0

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Too lengthy

As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Recenzije proizvoda

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Datum kupovine: 25/06/2024

0

SPCA Pet Insurance Recenzije

SPCA Pet InsuranceViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaTo early to comment as insurance does not start until early August. But staff who have been in touch with me have been very helpful.

SPCA Pet InsuranceViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaVery good deal. It is great to help other animals in need. From, Animal lover!

SPCA Pet InsuranceViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaFantastic experience, such kind and patient staff 😀

SPCA Pet InsuranceViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaI haven't had time to use it, so there's nothing yet to review.

SPCA Pet InsuranceViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaIt was easy Person on the phone was informative Good value

SPCA Pet InsuranceViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaIt was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?