asked for money twice. i paid premium and then some twit rang up and asked for premium again. Had to spend time explaining had already paid.
Lauren Charlesworth
smei
6 years ago
Thank you for your response, as no reference was used when the payment was made our Accounts Department struggled to locate which customer the payment related to.
We are very sorry for any inconvenience this may have caused.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Datum kupovine: 01/05/2020
0
Podjeli
TC
Trusted Customer
Provjerio Feefo
6 years ago
Što Trusted Customer misli o društvu smei:
Very pleasant staff! Very helpful
Datum kupovine: 29/05/2020
0
Podjeli
TC
Trusted Customer
Provjerio Feefo
6 years ago
Što Trusted Customer misli o društvu smei:
Advisor was very efficient and polite
Datum kupovine: 12/05/2020
0
Podjeli
TC
Trusted Customer
Provjerio Feefo
Crewe
6 years ago
Što Trusted Customer misli o društvu smei:
Difficult to get in touch to get a quote, tried over several days left messages for call back which were not returned. Service once connected was ok
Lauren Charlesworth
smei
6 years ago
Thank you for your feedback, due to the transition of moving from the office to working from home this caused some issues with how the phone lines work, we are sorry for any inconvenience this may have caused.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Datum kupovine: 02/05/2020
0
Podjeli
TC
Trusted Customer
Provjerio Feefo
Saitama, Japan
6 years ago
Što Trusted Customer misli o društvu smei:
After being reminded, they sent the policy documents promptly. Policy was clear & easy to understand.
Datum kupovine: 09/04/2020
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
6 years ago
Efficient & polite staff. Easy to understand the details.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.