Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za smei

Prikaz 2,568 recenzije/a

Keith

Provjerio Feefo

5 years ago

Što Keith misli o društvu smei:

Excellent service

Datum kupovine: 10/09/2021

Amanda

Provjerio Feefo

5 years ago

Što Amanda misli o društvu smei:

I did not take your insurance I could not speak to anyone after multiple

Absolutely rubbish

Lauren Charlesworth

smei

5 years ago

Thank you for your response, an email is attached to the file confirming you wish to proceed with the renewal, however I have arranged for an Executive to contact you today to ensure you have received all paperwork. Should you have any further queries, please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum kupovine: 08/09/2021

Anthony

Provjerio Feefo

Manchester

5 years ago

Što Anthony misli o društvu smei:

Highly Recommended

Very professional service , highly recommended

Datum kupovine: 30/08/2021

Janet

Provjerio Feefo

5 years ago

Što Janet misli o društvu smei:

Good cover, decent price.

The cover I needed at a competitive price. Unlike some, the premium hardly changed year on year.

Datum kupovine: 18/08/2021

John

Provjerio Feefo

5 years ago

Što John misli o društvu smei:

no one in the office. still waiting for confirmation of cover 3 weeks after cheque cashed

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, I can see the documents were emailed to the email address we hold on file on the 9th August, however I have arranged for an Executive to contact you to ensure you have received everything. Should you have any further queries, please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum kupovine: 09/08/2021

Potrošač od povjerenja

Provjerio Feefo

5 years ago

Advisor was poor

Usually the contact has been very helpful and efficient, on this occasion the allocated adviser was ineffective, didn't do as they said and most unhelpful.

Lauren Charlesworth

smei

5 years ago

Thank you for your feeedback, we apologise you did not receive the service you expect at renewal stage this year. I have raised this matter internally to prevent this from happening again in the future, however should you wish to discuss this further please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum kupovine: 17/08/2021

Susan

Provjerio Feefo

5 years ago

Što Susan misli o društvu smei:

reasonably easy to do

Reasonably easy to do, I just had to telephone to check on a couple of things.

Datum kupovine: 13/08/2021

Potrošač od povjerenja

Provjerio Feefo

5 years ago

Not forgiven

Still not forgiven for screwing us over on disruption to buisness during covid epidemic I can imagine a lot of buisness went under because of your refusal to pay out it wasn’t just you but every...

Pročitajte više

Lauren Charlesworth

smei

5 years ago

Thank you for your response, your policy was not designed to provide cover for COVID-19 and unfortunately was unable to provide assistance in relation to this. I understand this was explained to you on the phone in April 2020. We did direct all customers to the gov.uk website to see how the Governement could assist further. Should you have any further queries, please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum kupovine: 04/09/2021

Shumaila

Provjerio Feefo

5 years ago

Što Shumaila misli o društvu smei:

Great service and very friendly and easy to talk to. Offered me a great price which was brilliant.

Datum kupovine: 28/08/2021

Potrošač od povjerenja

Provjerio Feefo

5 years ago

Failed

Pay out the insure I am due. Business interruption. I was closed due to covid but you won't pay out what you should because you say covid isn't covered. Ha! And the point of insurance is??

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, I understand the insurer at the time of the incident contacted you directly and explained why no cover would be provided in this instance. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum kupovine: 24/08/2021

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

smei Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?