Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za smei

Prikaz 2,568 recenzije/a

Ruth

Provjerio Feefo

3 years ago

Što Ruth misli o društvu smei:

Jean Smales of SMEI is just the best! Efficient, and thorough.

Jean Smales of SMEI is just the best, efficient and thorough. And the premium was reduced this year. What a star!

Datum kupovine: 02/12/2022

Andrula

Provjerio Feefo

3 years ago

Što Andrula misli o društvu smei:

Great service

Datum kupovine: 04/12/2022

Potrošač od povjerenja

Provjerio Feefo

3 years ago

Service not so good as it was when I first started with you. I’ve been a customer for eleven years but last couple of years I’ve had to contact you to sort my insurance. I’ve been constantly calling...

Pročitajte više

Lauren Charlesworth

smei

3 years ago

Thank you for your response, we apologise that the renewal process was not up to standard this is certainly not how we want our customers to feel. I have raised this matter internally and arranged for someone to contact you to discuss this in more detail to prevent this from happening again in the future. Should you have any further queries in the meantime, please do not hesitate to get in touch on 0330 818 7661. Kind Regards, Lauren Charlesworth SME Insurance Services

Potrošač od povjerenja

3 years ago

Still waiting for someone to contact me that was 4 weeks ago !!

Lauren Charlesworth

smei

3 years ago

Thank you for notifying me of this, I understand the Executive has tried to contact you by phone today but was unsuccessful and has sent you an email instead. Kind Regards, Lauren Charlesworth SME Insurance Services

Potrošač od povjerenja

3 years ago

Not received an email.

Lauren Charlesworth

smei

3 years ago

Thank you for your response, I can see the email was sent to you on 28/11 and is attached to the file, I have forwarded this from my email address this time for your reference. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum kupovine: 01/11/2022

Christine

Provjerio Feefo

3 years ago

Što Christine misli o društvu smei:

got me sorted straight away vey polite and helpful

Datum kupovine: 21/11/2022

Allison

Provjerio Feefo

3 years ago

Što Allison misli o društvu smei:

Great

Always find best price good communication

Datum kupovine: 20/11/2022

Pauline

Provjerio Feefo

3 years ago

Što Pauline misli o društvu smei:

Normally the SME service is good and helpful however this years insurance took quite a few phone calls and not always replied when said and I had to ask a few times if the adjustment to policy was...

Pročitajte više

Lauren Charlesworth

smei

3 years ago

Thank you for your feedback, I apologise your query was not picked up promptly, I have raised this matter internally to prevent this from happening again in the future. Should you have any further queries, or wish to discuss this in more detail, please do not hesitate to get in touch on 0330 818 7662. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum kupovine: 16/11/2022

Susan

Provjerio Feefo

3 years ago

Što Susan misli o društvu smei:

Always helpful

Good service and very helpful

Datum kupovine: 21/11/2022

Potrošač od povjerenja

Provjerio Feefo

3 years ago

Happy service

Very good, thanks

Datum kupovine: 16/11/2022

Potrošač od povjerenja

Provjerio Feefo

3 years ago

The service was very good

Datum kupovine: 16/11/2022

Gundula

Provjerio Feefo

3 years ago

Što Gundula misli o društvu smei:

Right insurance

Smei found the right insurance for me.

Datum kupovine: 16/11/2022

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Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?