The otherwise good service at renewal was badly let down when a member of my team was unable to pay the renewal premium using a business credit card.
SME Insurance Services
smei
11 years ago
Thank you for your comments and we are happy to see that you have renewed with us again this year. Unfortunately, we can only accept payments by debit/ credit card with authorisation from the card holder, this is the same whether it is a business card or a personal card. This is ultimately for your protection and will probably also be a requirement of your card provider too, although we do appreciate that this can sometimes be an inconvenience.
Please do not hesitate to contact our customer services team on 0844 855 4602 should you require any assistance in the future.
Lisa Boyes
Customer Services Manager
I have been using your service for over three years, and I can say that I am very happy with your service .Mouhammed allways been very helpful allways insuring me with Liverpool and Victoria that I...
why does getting the best price for renewal require me to spend time and energy playing the ridiculous game of alternative quotes in the silly game of race to the bottom ?
SME Insurance Services
smei
11 years ago
Our renewals quotations are prepared in accordance with insurers’ rates. In certain circumstances, such as for a long-standing client, we may decide to accept a reduced income in order to retain the client. We are sorry that this has inconvenienced you but pleased that you have renewed again for 2014.
Lisa Boyes
Customer Services Manager
Datum kupovine: 05/10/2014
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11 years ago
Extremely polite and helpful female member of staff.
Just a shame that I had to contact them for a quote as I was already insured with them . Four other companies called me first wanting my business . One of these offered a cheaper quote and SME...
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.