Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

smei Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/sme-insurance | Feefo

Prikaz 2,544 recenzije/a

Potrošač od povjerenja

11 years ago

Excellent service

Datum kupovine: 15/12/2014

Potrošač od povjerenja

11 years ago

Extremely helpful and polite staff...efficient and knowledgeable.

Datum kupovine: 15/12/2014

Potrošač od povjerenja

11 years ago

good

Datum kupovine: 15/12/2014

Potrošač od povjerenja

11 years ago

Dealt with SME for some years now , always satisfied .

SME Insurance Services

smei

11 years ago

Thank you for being such a valued customer.

Datum kupovine: 15/12/2014

Potrošač od povjerenja

11 years ago

Great service thank you and very competitive!

Datum kupovine: 15/12/2014

Potrošač od povjerenja

11 years ago

The lady who looked after me, Amar, was an extremely good mix of professional/sociable and…

The lady who looked after me, Amar, was an extremely good mix of professional/sociable and was focussed without being pushy, and got me good premiums

Datum kupovine: 15/12/2014

Potrošač od povjerenja

11 years ago

Not long waiting for an answer, and information given clearly.

Datum kupovine: 03/12/2014

Potrošač od povjerenja

11 years ago

Always on the ball and good value for money, that is why I use them.

Datum kupovine: 03/12/2014

Potrošač od povjerenja

11 years ago

Always get a quick response and complete understanding of requirements

Datum kupovine: 03/12/2014

Potrošač od povjerenja

11 years ago

did not make contact until 3 to 5 days before renewal date the law says…

did not make contact until 3 to 5 days before renewal date the law says 28 days

SME Insurance Services

smei

11 years ago

We are sorry if you did not receive the renewal reminder that we sent to you 21 days prior to your renewal date. The Financial Conduct Authority requires that a firm must take reasonable steps to ensure a customer is given appropriate information about a policy in good time, there is not a specific notification time for commercial insurance. To comply with this requirement we generate all our renewal notices no less than 21 days prior to renewal. There are notes on your policy that one of our renewals executives contacted the business 23 days prior to the renewal date, but they were advised you were on holiday at the time so arranged a later date to call back. We are delighted to see that you have renewed with us again this year and we will always endeavour to contact you in good time for future renewals. Should you have any further queries please do not hesitate to contact our customer services team on 0844 855 4602. Kind Regards Lisa Boyes Customer Services Manager

Potrošač od povjerenja

11 years ago

yes you did contact me regarding the renewal but never gave me any prices until 3 days before renewal date leaving me very little time in which to shop around if i wanted to

SME Insurance Services

smei

11 years ago

We do apologise for any delay there was in coming back to you with a price for your renewal this year, we will certainly do our upmost to avoid this in future. Lisa Boyes Customer Services Manager

Datum kupovine: 03/12/2014

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