Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za smei

Prikaz 2,567 recenzije/a

Potrošač od povjerenja

11 years ago

i would have liked a discount for being a regular customer as i get bombardedwith fellow…

i would have liked a discount for being a regular customer as i get bombardedwith fellow companies promicsing better deals

Datum kupovine: 09/02/2015

Potrošač od povjerenja

11 years ago

Very Helpful and Competetive

Datum kupovine: 09/02/2015

Potrošač od povjerenja

11 years ago

depends who you have on the other end of the phone as to whether you…

depends who you have on the other end of the phone as to whether you are dealt with in the right manner

Datum kupovine: 09/02/2015

Potrošač od povjerenja

11 years ago

just made every thing so easy thanks Nick

SME Insurance Services

smei

11 years ago

Thank you for leaving us positive feedback.

Datum kupovine: 09/02/2015

Potrošač od povjerenja

11 years ago

I have used this company for many years now but things have changed and all correspondence…

I have used this company for many years now but things have changed and all correspondence is done on line. I had a problem when wanting to pay as I had been told over the phone how much it was and I...

Pročitajte više

SME Insurance Services

smei

11 years ago

We are sorry to hear that you have not had a good experience whilst using the online portal this year. We do still offer the option for you to receive your documents through the post but we do give a £15 discount for customers who elect to obtain their documents via the online portal as we are trying to be more environmentally friendly. This is however still relatively new and we do appreciate any feedback from our clients regarding any issues that they may have had whilst trying use the portal, your comments will be taken on board. I can see that you have been a valued customer of ours for many years and we do hope that this does not prevent you from renewing with us in the future. Should you require any further assistance please do not hesitate to contact our customer services team on 0844 855 4602. Kind Regards Lisa Boyes Customer Services Manager

Datum kupovine: 09/02/2015

Potrošač od povjerenja

11 years ago

Nice people to deal with

SME Insurance Services

smei

11 years ago

Thank you for providing such excellent feedback. We will pass this onto the executives you have spoken to.

Datum kupovine: 09/02/2015

Potrošač od povjerenja

11 years ago

Had to change policy from the one last year. Job was done very quickly and…

Had to change policy from the one last year. Job was done very quickly and the lady was very helpful.

Datum kupovine: 09/02/2015

Potrošač od povjerenja

11 years ago

FANTASTIC SERVICE FROM START TO FINISH,THANKS.

SME Insurance Services

smei

11 years ago

Thank you for your feedback, it is lovely to hear we have provided a good service. We will be sure to pass your comments on to the executive concerned.

Datum kupovine: 09/02/2015

Potrošač od povjerenja

11 years ago

Extremely helpful and professional without being pushy

SME Insurance Services

smei

11 years ago

We are extremely pleased to hear that you are happy with the service provided, thank you for your feedback.

Datum kupovine: 09/02/2015

Potrošač od povjerenja

11 years ago

The service is good and that's why I've used u again , straight forward no…

The service is good and that's why I've used u again , straight forward no hassle good advisers and simple understanding .

SME Insurance Services

smei

11 years ago

Thank you for your comments, we are delighted that you have renewed again with us this year and that we continue to deliver a good service.

Datum kupovine: 28/01/2015

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

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smei Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?