Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Bay Hotels Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

DW

Dr C Wilson

6 years ago

Što Dr C Wilson misli o društvu Bay Hotels:

Tell more truth about the service in the hotels. Booking ladies were fine but our stay at the hotel was awful

Emily Abram

Bay Hotels

6 years ago

Thank you for your review. I am pleased that you were happy with the service provided when making your booking however I am sorry that you did not enjoy your stay.

DW

Dr C Wilson

6 years ago

And we have still kit heard from your company with regard to our complaints.

Recenzije proizvoda

Emily Abram

Bay Hotels

6 years ago

I would like to thank you for taking the time and effort to provide your feedback on your stay. I am truly sorry to read of the issues you encountered during your stay and I would like to assure you that this is not typical of the high level of service we usually provide for our guests. I have fed your comments back to the Hotel Manager so that any action necessary can be taken. I do hope we can be of service to you again in the future at some point when I am confident that your faith in our Company can be fully restored.

DW

Dr C Wilson

6 years ago

Well a bottle of wine might have helped the situation

Datum kupovine: 14/02/2020

0

Potrošač od povjerenja

6 years ago

Great location. Good room with view of Whitby Abbey. Very friendly and helpful booking service.

Recenzije proizvoda

Datum kupovine: 15/02/2020

0

Potrošač od povjerenja

6 years ago

Enjoyed our stay

Booked over the phone, simple to do and advisor very professional

Emily Abram

Bay Hotels

6 years ago

Thank you for your 5 star review. Your comments regarding our Holiday Sales Advisor are really appreciated and will be passed to the Holiday Sales Manager for her attention.

Potrošač od povjerenja

6 years ago

Thank you, for taking on board my comments, I do appreciate that the maids work very hard and there is a quick turn around on rooms.

Recenzije proizvoda

Datum kupovine: 10/02/2020

0

MG

Mr D Gartshore

Glasgow

6 years ago

Što Mr D Gartshore misli o društvu Bay Hotels:

Not quite up to the advertising.

Nice hotel easy booking.

Emily Abram

Bay Hotels

6 years ago

Thank you for your 5 star review. I am pleased that you found the booking process to be easy.

MG

Mr D Gartshore

6 years ago

Still not received a reply to my complaint

Recenzije proizvoda

Emily Abram

Bay Hotels

6 years ago

Thank you for your review. Customer feedback is very important to us and I would like to thank you for taking the time to let us know your views. I can confirm that our Customer Care team did receive your correspondence on the 17th March and an automatic acknowledgement was sent out on the same day. I am sorry that you did not receive this. Please rest assured that our Customer Care team will be in touch in due course.

MG

Mr D Gartshore

6 years ago

Still not received answer to my complaint.

Emily Abram

Bay Hotels

6 years ago

Thank you for your further contact. As stated previously,our CustomerCare teamdid receive your correspondence on the 17th March andthey willrespond to you as soon as possible. We are handling a very high level of bookings at the minute due to the current situation and our Contact Centre and Customer Care teamsare contacting customers who were due to depart on their holidays in April. We will investigate and respond to your complaint as soon as we can; your patience would be greatly appreciated.

Datum kupovine: 14/02/2020

0

MS

Mrs H Scargill

6 years ago

Što Mrs H Scargill misli o društvu Bay Hotels:

Relaxing Break

Quick and easy and very friendly operator.

Emily Abram

Bay Hotels

6 years ago

Thank you for your 5 star review. I am pleased that you foundbooking to be quick and easy andour operator to be friendly. Yourkind remarks are really appreciated.

MS

Mrs H Scargill

6 years ago

We are really looking forward to staying again as soon as we can

Recenzije proizvoda

Datum kupovine: 07/02/2020

0

DU

Duncan

PRESTON

6 years ago

Što Duncan misli o društvu Bay Hotels:

Very good.

Emily Abram

Bay Hotels

6 years ago

Thank you for your 4 star review.

Recenzije proizvoda

Datum kupovine: 28/02/2020

0

MH

Mr I Hayward

6 years ago

Što Mr I Hayward misli o društvu Bay Hotels:

very easy to use and navigate around, will use them again and also recommend to others

Emily Abram

Bay Hotels

6 years ago

Thank you for your 5 star review. I am pleased that you found our website easy to use and navigate around. I will feed this back to our web team. Thank you for taking the time to let us know your views.

Recenzije proizvoda

Datum kupovine: 14/02/2020

0

MW

Mr C Walters

Princes Risborough

6 years ago

Što Mr C Walters misli o društvu Bay Hotels:

Phoned to check booking couldn’t get through and ring back didn’t work

Answer phones in timely manner

Lynsay Dean

Bay Hotels

6 years ago

Thank you for your review.

Recenzije proizvoda

Datum kupovine: 10/02/2020

0

MI

michael

pontypridd

6 years ago

Što michael misli o društvu Bay Hotels:

Good location and Lovely efficient staff

Lovely efficient staff

Emily Abram

Bay Hotels

6 years ago

Thank you for your 5 star review.

Recenzije proizvoda

Datum kupovine: 17/02/2020

0

MS

Mrs M Smith

6 years ago

Što Mrs M Smith misli o društvu Bay Hotels:

can't say more, we enjoyed all aspects including some of the entertainment.

very efficient yes good

Emily Abram

Bay Hotels

6 years ago

Thank you for your review. Customer feedback is very important to us and I would like to thank you for taking the time to let us know your views.

Datum kupovine: 21/02/2020

0

Bay Hotels Recenzije

Bournemouth, The Savoy HotelJoš recenzija o ovom proizvodu (22)Pregledajte internetsku stranicu proizvodaAppalling service and poor response to our worries. Room not cleaned ever day, no bath toiletries (unknowing to us TIL we arrived) no heating and bath water running brown!!

Whitby, Bay Royal HotelJoš recenzija o ovom proizvodu (15)Pregledajte internetsku stranicu proizvodaGreat service, good choice of food and free drink vouchers. Good location.

Oban, Bay Great Western HotelJoš recenzija o ovom proizvodu (6)Pregledajte internetsku stranicu proizvodaStaff very good, meals okay, bedroom comfortable but could’ve been cleaner, the paintwork hadn’t seen a duster in some time, the bathroom facilities okay.

County Durham, Bay Eden Arms HotelJoš recenzija o ovom proizvodu (16)Pregledajte internetsku stranicu proizvodaEnjoyed my stay & Good staf.

Weston-super-Mare, The Grand Atlantic HotelJoš recenzija o ovom proizvodu (6)Pregledajte internetsku stranicu proizvodavery helpful and friendly staff, always seemed to be happy. The hotel itself was clean and tidy, altogether a very enjoyable experience.

Sandown, IOW, Bay Broadway Park HotelJoš recenzija o ovom proizvodu (24)Pregledajte internetsku stranicu proizvodaGreat value, food OK enjoyable entertainment

Exmouth, Bay Grand HotelJoš recenzija o ovom proizvodu (35)Pregledajte internetsku stranicu proizvodanice location ,hotel in need of an upgrade

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?