Društvo Secure Trust Bank više nije aktivan korisnik stranice Feefo
Prikaz 6,381 recenzije/a
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Michael Busby
Provjerio Feefo
10 months ago
Sophie
Secure Trust Bank
10 months ago
Hi Michael,
Thank you for your 5 star review, We appreciate it!
Kind regards,
Sophie
0
Podjeli
RB
Richard BAXTER
Provjerio Feefo
10 months ago
Što Richard BAXTER misli o društvu Secure Trust Bank:
Easy to set up an account
Sophie
Secure Trust Bank
10 months ago
Hi Richard,
We are pleased to hear you found it easy to open your account with us!
Thank you for review, We appreciate it!
Kind regards,
Sophie
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 months ago
Sophie
Secure Trust Bank
10 months ago
Hi,
We appreciate your 5 star review!
Thank you
Kind regards,
Sophie
0
Podjeli
JD
Jenny Dowler
Provjerio Feefo
10 months ago
Sophie
Secure Trust Bank
10 months ago
Hi Jenny,
We appreciate your 5 star review!
Thank you
Kind regards,
Sophie
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 months ago
Nice and simple
I already had a ISA account, and was happy with the account. Simple to apply for another account in the next tax year.
Sophie
Secure Trust Bank
10 months ago
Hi,
We are pleased to hear you have had no issue setting up your account with us!
Thank you for your review!
Kind regards,
Sophie
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 months ago
Good experience.
Opened the account promptly and without fuss.
Sophie
Secure Trust Bank
10 months ago
Hi,
We are pleased to hear you have a good experience with us so far!
Thank you for your review, We appreciate it!
Kind regards,
Sophie
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 months ago
Change to Maturity Options not appreciated.
An excellent place to save money, I've had many fixed term bonds with them before, great service, but this time, I did not get notice that my bond was due to mature, despite looking at my messages...
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Sophie
Secure Trust Bank
10 months ago
Hi,
We are glad to hear you find us to be an excellent bank to save with!
We are sorry to hear you didn't receive maturity correspondence, two maturity emails are always generated out to all customers with accounts due to mature with in 3 weeks the first would be to let you know the account is coming up to maturity and the second is sent two weeks before with a code for you to be able to access the maturity portal to give instruction, this would have been generated out to the email we hold on file for you.
We are sorry for the inconvenience this has caused.
Thank you for your review, We appreciate it.
Kind regards,
Sophie
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 months ago
Transfer at maturity stage
We thought the service was really good, especially the communication side and the competitive rates on offer. The only minor issue was at the maturity stage. We wanted to transfer our money (or at...
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Sophie
Secure Trust Bank
10 months ago
HI,
We are pleased to hear you are satisfied with the service you received!
In regards to maturity if you wanted to transfer funds from a bond into an isa this can be done but the account would have to mature first and then the desired isa account can be opened, once this is open an internal transfer can be actioned as long as the funds being transferred do not exceed the ISA allowance limit for the tax year. unfortunately we do NOT offer ISAs as retention products for bonds.
Thank you for your feedback, We appreciate it!
Kind regards,
Sophie
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 months ago
Excellent
Easy to use. Not complicated. Quick and courteous.
Sophie
Secure Trust Bank
10 months ago
Hi,
We are pleased to hear you have no issues with your account.
Thank you for your feedback, We appreciate it!
Kind regards,
Sophie
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 months ago
opening account
quick and efficient service. Helpful response to my email.
Sophie
Secure Trust Bank
10 months ago
Hi,
We are pleased to hear you have experienced efficient service in setting up your account with us!
Thank you for your feedback, We appreciate it!
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.