The customer returned a non-waterproof scale with a water damaged keypad and a broken power connector and insisted that it was fixed under warranty. We consider this to be unreasonable.
paul blake
Customer service very good original product was ordered in correctly they exchanged the product with no fuss and no problems at all delivery of replacement item was with in 3 days
Recenzije proizvoda
Datum kupovine: 09/05/2011
0
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Potrošač od povjerenja
Provjerio Feefo
15 years ago
Excellent service thank you
Recenzije proizvoda
Datum kupovine: 04/05/2011
0
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Provjerio Feefo
15 years ago
very helpful and easy to deal with as well as very competitive on price
Recenzije proizvoda
Datum kupovine: 05/05/2011
0
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Provjerio Feefo
15 years ago
Great service thanks. Good communication and everything happened at good speed.
The person who took our call was very helpfull and kind.
scalesandbalances.co.uk
scalesandbalances.co.uk
15 years ago
We have checked our stock and have found no rust on any of our test weights. Our weights are stored in individual plastic bags inside individual cardboard boxes. We can only assume that the carrier must have got the weight wet?
paul blake
The customer was kept fully informed of the situation. The delay was due to the courier losing the item.
A replacement was sent within 3 working days once courier had confirmed the loss of original package
paul blake
Industrial scales, electronic balances, calibration weights and moisture analysers - order online, telephone 01842 751633 or email sales@blakeandboughton.co.uk for advice, a quotation or to place an order.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Industrial scales, electronic balances, calibration weights and moisture analysers - order online, telephone 01842 751633 or email sales@blakeandboughton.co.uk for advice, a quotation or to place an order.
