This is the first time I have ever written feedback about customer service.
I work in retail and I take immense pride in the service and experience I deliver to my customers. I know what good...
This was by far the best financial product service I've ever dealt with (and believe me I've done many). Fast, friendly and supportive through the whole process and I got a fantastic interest rate...
Be more open about charges that are added to loan. Didn't find out until paperwork came though. Then committed to buying car via Vehicles Direct there own online car dealership and would lose deposit...
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Savvy Finance - Phil
Savvy
9 years ago
Thanks for providing your feedback. Our consultant is adamant that he had spoken to you about all the fees. I understand there were two approvals in place with different lenders and the fees/interest rates were discussed for each of these prior to a decision from you about how to proceed. However, it is acknowledged that you don't believe this was communicated to you so we need to be clearer with our communication. Vehicles Direct have advised they don't know about any 5% liability on the cost of the car. I am sorry that you were not happy with the result. From our end we got you the best interest rate possible and Vehicles direct beat your current car quote by quite a way.
Datum kupovine: 11/09/2017
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TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Savvy:
Awesome company to deal with, from finance to trying to find me a car :)
Extremely happy with Laura Cianciosi
Datum kupovine: 07/09/2017
0
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TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Savvy:
Peter Eblen was very informative and always keeping me up to date. Very easy process would use again or recommend
Laura from Savvy was friendly, easy to talk to over the phone and very efficient.
Datum kupovine: 08/09/2017
0
Podjeli
TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Savvy:
I felt with Taylor and from the first call till payment of the car payment was finalised he was an absolute champion!!! He was very efficient and i truly believe he did everything he could to help me...
High quality service and were given full options. From start to finish the process was fast and smooth. They were with me till the end supporting and finding the best deal for my brand new car. Will...
Savvy is Australia’s leading and fastest growing online financial services company. We provide low interest car loans, truck loans, boat finance, equipment finance, home loans and insurance services to save our customers money. We are Australia’s online hub for finance savvy customers who want nothing less than the best car finance deal.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Savvy is Australia’s leading and fastest growing online financial services company. We provide low interest car loans, truck loans, boat finance, equipment finance, home loans and insurance services to save our customers money. We are Australia’s online hub for finance savvy customers who want nothing less than the best car finance deal.