no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim
CX
RSPCA Pet Insurance
9 months ago
Hi there,
Thank you for sharing your experience with us, it is a pleasure to hear about the ease you have found when navigating our website and that you are satisfied with your claim.
Kind regards,
Scott
Recenzije proizvoda
waiting time for reimbursement seems long
CX
RSPCA Pet Insurance
9 months ago
Hi there,
We appreciate you sharing your feedback with us, we are sorry to hear about any inconveniences that may have been caused. We have forwarded your feedback to the relevant team to be investigated further. Kind regards,
Scott
Datum kupovine: 19/06/2023
0
Podjeli
Potrošač od povjerenja
9 months ago
Service is good and helpful.
CX
RSPCA Pet Insurance
9 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Recenzije proizvoda
Datum kupovine: 16/08/2023
0
Podjeli
Potrošač od povjerenja
9 months ago
Would recommend the service/product to others.
CX
RSPCA Pet Insurance
9 months ago
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and we appreciate you taking the time to share your recommendation.
Kind regards,
Alisa
Recenzije proizvoda
Datum kupovine: 16/08/2023
0
Podjeli
SW
Sharon Watts
10 months ago
Što Sharon Watts misli o društvu RSPCA Pet Insurance:
The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
CX
RSPCA Pet Insurance
10 months ago
Hi Sharon,
It is wonderful to hear of the excellent service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Datum kupovine: 31/07/2023
0
Podjeli
AW
Andrea Willis
10 months ago
Što Andrea Willis misli o društvu RSPCA Pet Insurance:
Very professional, polite and friendly
CX
RSPCA Pet Insurance
10 months ago
Hi Andrea,
We are happy to hear of the helpful service that you received when speaking with our friendly team member and we appreciate taking the time to share your review with us.
Kind regards,
Alisa
Datum kupovine: 18/07/2023
0
Podjeli
GH
Graeme Holmes
BLACK ROCK
10 months ago
Što Graeme Holmes misli o društvu RSPCA Pet Insurance:
Very helpful and a delight to deal with. All questions answered clearly.
CX
RSPCA Pet Insurance
10 months ago
Hi Graeme,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recenzije proizvoda
Hard to follow some of the terminology and fine print but phone call solved that
Datum kupovine: 07/07/2023
0
Podjeli
NP
Nina Panapa
Eastern Creek
11 months ago
Što Nina Panapa misli o društvu RSPCA Pet Insurance:
I love the benefits that the package provides for my cat and also for myself. Probably one of the greatest decisions I’ve made.
CX
RSPCA Pet Insurance
11 months ago
Hi Nina,
It is always wonderful to hear of the value that our pet parents have found in their cover and that we have been able to provide you with insurance that suits your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recenzije proizvoda
Datum kupovine: 05/07/2023
0
Podjeli
FE
Fernanda
sydney
11 months ago
Što Fernanda misli o društvu RSPCA Pet Insurance:
I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so I called and the customer service was simply AMAZING!
CX
RSPCA Pet Insurance
11 months ago
Hi Fernanda,
Thank you for taking the time to share your review with us and we apologise for any inconvenience caused when using our online portal.
However, we are delighted to hear of the amazing service that you received when speaking with our team member and that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Recenzije proizvoda
Datum kupovine: 30/06/2023
0
Podjeli
Potrošač od povjerenja
11 months ago
I did everything online to join without having to speak to anyone. It was all very clear & easy to understand. Of course I knew there is a number to call in case of technical difficulties, but it wasn
...
Read all
CX
RSPCA Pet Insurance
11 months ago
Hi there,
We are always happy to hear that we have been able to provide our pet parents with suitable cover and that setting up your policy through our user-friendly online portal was met with ease.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Datum kupovine: 18/06/2023
1
Podjeli
Potrošač od povjerenja
11 months ago
Easy to sign up on line very efficient service
CX
RSPCA Pet Insurance
11 months ago
Hi there,
We are happy to hear that we have been able to provide you with a suitable policy and that setting up your cover through our user-friendly online portal was made easy.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
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