Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

ROL Cruise Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 25,544 recenzije/a

William Stracy

Provjerio Feefo

GBR

13 days ago

Što William Stracy misli o društvu ROL Cruise:

Great professional service,helpful knowledgeable team.8

Megan Hammond

ROL Cruise

13 days ago

Thank you for your review, we are so pleased to hear that you find our agents professional, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Linda Willard

Provjerio Feefo

GBR

16 days ago

Što Linda Willard misli o društvu ROL Cruise:

Excellent service, the person I spoke with over the phone was very helpful and made sure we received everything we were looking for

Megan Hammond

ROL Cruise

15 days ago

Thank you for your review, we are pleased to hear that the service was excellent and the agent was very helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Potrošač od povjerenja

Provjerio Feefo

18 days ago

Very helpful and knowledgeable staff

Helpful and knowledgeable

Megan Hammond

ROL Cruise

17 days ago

Thank you for your review, we are delighted to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Potrošač od povjerenja

Provjerio Feefo

18 days ago

Easy and helpful

Friendly and helpful. Made the booking process easy.

Megan Hammond

ROL Cruise

17 days ago

Thank you for your review, we are so pleased to hear that the agent was friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Andrew Steven

Provjerio Feefo

GBR

21 days ago

Što Andrew Steven misli o društvu ROL Cruise:

Efficient, good service.

Very helpful, efficient service. Easy to book my holiday.

Megan Hammond

ROL Cruise

20 days ago

Thank you for your review, we are pleased to hear that you find our agents very helpful and efficient. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Susan Scorer

Provjerio Feefo

CYP

23 days ago

Što Susan Scorer misli o društvu ROL Cruise:

Takes all the hassle out of booking.

We’ve been using ROL for many years, always with good service. Always very quick to follow up on enquiries. Takes all the hassle out of booking.

Megan Hammond

ROL Cruise

23 days ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Potrošač od povjerenja

Provjerio Feefo

25 days ago

Good service

Excellent efficient and helpful Ollie was particularly good at advising and describing the holiday I was interested in.

Megan Hammond

ROL Cruise

23 days ago

Thank you for your review, we are delighted to hear that you found Ollie excellent, efficient and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Potrošač od povjerenja

Provjerio Feefo

26 days ago

Requesting a cabin not on car deck resulted in a car deck cabin being offer

Poor booking service, wrong details given and generally unhelpful and did not call back when they said they would.

Megan Hammond

ROL Cruise

20 days ago

Thank you for your feedback. We’re sorry to hear that you feel this way and that your experience did not meet expectations. We take customer service very seriously and would like the opportunity to look into this further for you. We have attempted to contact you but unfortunately have not received a response. Please could you get in touch with us directly at your earliest convenience so we can discuss your concerns and work towards resolving the matter. Kind regards, the ROL Cruise Team

John Griffiths

Provjerio Feefo

GBR

26 days ago

Što John Griffiths misli o društvu ROL Cruise:

Excellent customer service

Extremely helpful and efficient

Megan Hammond

ROL Cruise

23 days ago

Thank you for your review, we are delighted to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Yvonne Wright

Provjerio Feefo

26 days ago

Što Yvonne Wright misli o društvu ROL Cruise:

Great service Accommodating

Megan Hammond

ROL Cruise

23 days ago

Thank you for your review, we are pleased to hear that the service was great. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo