The shoes are always excellent quality,well packed and posted quickly-and free. I live in Austria and the post can be erratic, my parcel seemed a little late- I called Robinsons and the response was...
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Customer Services
Robinson’s Shoemakers Ltd
9 years ago
Hello Ian
Thanks for your kind feedback. It's great to hear that you have received a high standard of service from us, and we look forward to dealing with you again soon.
The item was not in stock despite showing online that it was. A week later I was contacted to advise me to wait four weeks to receive the shoe. I asked for a refund more than a month ago, and I am...
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Customer Services
Robinson’s Shoemakers Ltd
9 years ago
Hello Sir
I'm sorry to hear that you have not received a refund - please contact our sales team and we will investigate this for you. Apologies for any inconvenience caused.
Established in 1954, Robinson's Shoemakers is an internationally recognised retailer selling some of the most prestigious footwear brands including Barker, Loake, Alfred Sargent and our own range of handcrafted shoes. We have happy customers all over the world, and we offer worldwide delivery on all our products. Many of our devoted customers have been coming to us for years, as they know we look after them properly with good, old-fashioned customer service.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Established in 1954, Robinson's Shoemakers is an internationally recognised retailer selling some of the most prestigious footwear brands including Barker, Loake, Alfred Sargent and our own range of handcrafted shoes. We have happy customers all over the world, and we offer worldwide delivery on all our products. Many of our devoted customers have been coming to us for years, as they know we look after them properly with good, old-fashioned customer service.