There was an error with flight booking which Tour Manager had to resolve and involved change to our itinerary. The transfer service didn’t involve driver going in to terminal and they changed driver...
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on another journey with us soon.
Thank you for taking the time to share your wonderful feedback with us. We truly appreciate your support and look forward to welcoming you on another journey soon.
Recenzije proizvoda
Riviera Travel
Riviera Travel
5 days ago
We are delighted to hear that you had such a wonderful experience on your journey with us.
Excellent service from airport in UK to flight home
Riviera Travel
Riviera Travel
6 days ago
We are delighted to hear that you enjoyed such a smooth and seamless experience throughout your holiday with us.
JA
Janet
6 days ago
I notice you only comment on the good points.
Disappointing that there was no explanation for such early starts in the morning & then to be back on board for lunch with no further trips in afternoon?
Recenzije proizvoda
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing your feedback with us regarding your recent river cruise. We are delighted that you found the ship lovely and enjoyed an excellent trip overall, though we appreciate your constructive comments about the daily schedule and itinerary balance. We always value hearing how our guests experience our journeys and hope to welcome you aboard again in the future.
Have travelled with Riviera a few times now, and always feel safe and secure. Jumping the queues as a group is great and hotels are always well positioned.
Riviera Travel
Riviera Travel
6 days ago
Thank you for choosing to travel with us again and for sharing such positive feedback about your experiences. We are delighted that you have consistently felt well cared for and enjoyed the accommodation and group arrangements on your journeys.
Recenzije proizvoda
Riviera Travel
Riviera Travel
6 days ago
Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed the tour and appreciated the itinerary, accommodations, and the dedication of our tour manager.
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team provided such attentive service during your time with us.
Recenzije proizvoda
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Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing such positive feedback about your recent tour, and we are delighted to hear that you enjoyed exploring these wonderful Italian destinations and found the itinerary and accommodation to your satisfaction.
The hotel service was very poor. As mentioned in the main part of the review.
The tour manager was very matter-of-fact and, at times, officious.
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are sorry to hear that aspects of your experience did not meet expectations, and we hope to have the opportunity to provide a much improved experience in the future.
Recenzije proizvoda
Učitane fotografije i videozapisi
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Riviera Travel
Riviera Travel
6 days ago
Thank you for your review. We have today received details of your feedback directly and we will be responding within 28 days
As usual Riviera provided a very good service. I was impressed that our tour leader took up the situation regarding having to place the kettle on the floor in my room in order to use it, as with...
Pročitajte više
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing your positive experience with us. We are delighted to hear that your recent tour met your expectations and that our team provided the attentive service you anticipated. We always strive to ensure every detail is addressed, and we look forward to welcoming you on another journey soon.
Recenzije proizvoda
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the hotel and found the team so helpful during your holiday.
Staff in the office over the years have always been helpful and knowledgeable .
However , my printer was out of action and as soon as I got notice that the travel documents were available , I asked...
Pročitajte više
Riviera Travel
Riviera Travel
6 days ago
Thank you for your loyalty over the years and for taking the time to share your feedback. We are delighted to hear that our team has consistently provided helpful and knowledgeable service. At the same time, we are sorry to learn about the difficulties you experienced regarding the delivery of your travel documents. We always aim for a seamless process from start to finish, and we appreciate your understanding as we continually work to improve our communication and dispatch methods.
Recenzije proizvoda
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing your feedback with us following your recent river cruise. We are very glad to hear that you enjoyed returning for another trip and had a fun, memorable time meeting wonderful fellow travelers. We also appreciate your constructive comments regarding the cabin amenities and the overall onboard atmosphere, and we will take your observations into account as we continually work to enhance our guest experience.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
