New to the catering world and Richard Haworth has made the experience enjoyable.
Products are of an excellent quality. This supplier is to remain in my little black book forever.
Potrošač od povjerenja
13 years ago
Excellent service, superb products.
Richard Haworth Limited
Richard Haworth Limited
13 years ago
Really pleased to hear you are enjoying your products. If you have any other catering questions please don't hesitate to get in touch!
Regards, David
The product (tablecloth) was excellent but there wasn't provision when ordering to ask the delivery company to leave the parcel with a neighbour or in the parcel box by the front door. Instead the...
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Richard Haworth Limited
Richard Haworth Limited
13 years ago
Thank you for your feedback. We send out all our deliveries on a next day courier service that does require a customer signature. Our courier, DPD, sends a text message confirming the specific time on the day of the delivery and allows for customers to either re-arrange or leave with a neighbour. Unfortunately as you did not supply a mobile number with your order they were unable to send this. I’m sorry that your experience collecting from the depot was less than ideal; I have raised this with DPD. Please note for future reference that you would not have to pay anything extra to arrange a re-delivery.
Regards, David
Potrošač od povjerenja
13 years ago
Thanks Richard Haworth staff for your prompt reply and for passing on my comments to your courier service. Sorry I missed the box on your order form for my mobile number - a text would have been really helpful as I had only popped out for a very short time.
Wasn't kept updated on the delivery . Only when I had telephoned again , was I told the date .
Staff were very friendly and efficient though
Richard Haworth Limited
Richard Haworth Limited
13 years ago
Thank you for your feedback. I’m sorry to hear one of your items arrived damaged. As discussed I have arranged for the item to be collected and a replacement has been sent out today, which you will receive tomorrow. In addition to this I have sent swatches of our Boutique Linen bed linen ranges as a replacement for your Prima items. After investigating, your order was due to be despatched on the 17th, which you received confirmation of, but unfortunately we had a manufacturing delay which resulted in your order being despatched on the 19th. I apologise for the delay and have spoken with our manufacturing department. If you have any other feedback please don’t hesitate to get in touch otherwise I look forward to hearing from you when you have reviewed our fabric swatches.
Regards, David
Recenzije proizvoda
Datum kupovine: 11/09/2013
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Provjerio Feefo
13 years ago
Although the delivery charges were expensive, the service could not be faulted.
Delivery was a bit slow, took 5 days after ordering!
Richard Haworth Limited
Richard Haworth Limited
13 years ago
Thank you for your feedback. Your order should have come with washing instructions for our table linen. If you have any questions on how to remove stains please don't hesitate to get in touch and we would be happy to help.
Regards, David
All products were received in good time and are all quality products. Would go straight to Richard Haworth Ltd for any other tablelinen needs. Have no hesitancy in recommending them...
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.