Thank you for taking the time to share your feedback. As mentioned in my email yesterday, I’ve reviewed your order and can confirm it was placed on 31st March and processed on 1st April. This was then followed by a 4-day national holiday in the UK, during which no orders were processed. As a result, your order was dispatched on the next working day, 7th April. Under normal circumstances, your order would have been processed and delivered much more quickly in line with our usual timelines. I’ve also checked the tracking and can confirm that your parcel has not been held in customs; it is currently moving through the standard customs clearance process. That said, we fully recognize that this experience has fallen short of your expectations, and we sincerely apologize for the inconvenience caused. This is not the level of service we strive to provide. As a gesture of goodwill, I have already requested that your shipping to be refunded when we spoke yesterday. We truly appreciate your patience and understanding, and we’re very sorry for the delays you’ve encountered. If you wish to discuss this any further, please contact me at lily@qualitybearingsonline.com
Recenzije proizvoda
Datum kupovine: 31/03/2026
0
Podjeli
JW
Joe Williams
Provjerio Feefo
2 months ago
Što Joe Williams misli o društvu Quality Bearings Online:
Excellent service and excellent experience overall !!!
Lily
Quality Bearings Online
1 month ago
Thank you so much for your kind words, Jo! We’re thrilled to hear you had an excellent experience with us. It truly means a lot, and we look forward to serving you again soon!
Recenzije proizvoda
Datum kupovine: 18/02/2026
0
Podjeli
JS
Jose Seminario
Provjerio Feefo
2 months ago
Što Jose Seminario misli o društvu Quality Bearings Online:
The service was excellent
Lily
Quality Bearings Online
2 months ago
Thank you for leaving this amazing 5 star review Jose. We’re delighted to hear you found our service excellent. We truly appreciate your support and look forward to serving you again!
Recenzije proizvoda
Datum kupovine: 02/03/2026
0
Podjeli
RT
Robert Thornton
Provjerio Feefo
2 months ago
Što Robert Thornton misli o društvu Quality Bearings Online:
Quick delivery
Lily
Quality Bearings Online
2 months ago
Thank you for this incredible review Robert. We’re glad your order reached you quickly. We appreciate your support and hope to serve you again soon!
Recenzije proizvoda
Datum kupovine: 13/03/2026
0
Podjeli
JA
John Allsop
Provjerio Feefo
GBR
2 months ago
Što John Allsop misli o društvu Quality Bearings Online:
Easy to use website and on-line ordering.
Product arrived on time.
Lily
Quality Bearings Online
2 months ago
Thank you for leaving this amazing 5 star review John! We’re glad you found our website easy to use and that your order arrived on time. We really appreciate your support and hope to see you again soon!
Recenzije proizvoda
Datum kupovine: 26/02/2026
0
Podjeli
RT
Robert Thornton
Provjerio Feefo
2 months ago
Što Robert Thornton misli o društvu Quality Bearings Online:
Quick delivery
Lily
Quality Bearings Online
2 months ago
Thank you for leaving this amazing review Robert! We pride ourselves on our super fast delivery and we are so pleased you recognised that!
Recenzije proizvoda
Datum kupovine: 03/03/2026
0
Podjeli
IG
Iain Gillies
Provjerio Feefo
4 months ago
Što Iain Gillies misli o društvu Quality Bearings Online:
Great service
Lily
Quality Bearings Online
4 months ago
Thank you for this amazing 5 star review Iain. We’re happy to hear you were satisfied with our service and look forward to helping you again.
Recenzije proizvoda
Datum kupovine: 27/01/2026
1
Podjeli
Potrošač od povjerenja
Provjerio Feefo
4 months ago
Excelent service.
Lily
Quality Bearings Online
4 months ago
Thank you for taking the time to leave this incredible 5 star review! We pride ourselves on our quality and services and we are so pleased you saw that. We hope you will continue to use our services again in the future.
Recenzije proizvoda
Datum kupovine: 25/01/2026
1
Podjeli
Potrošač od povjerenja
Provjerio Feefo
4 months ago
Excellent, fast service
Lily
Quality Bearings Online
4 months ago
Thank you for this amazing 5 star review! We pride ourselves on the services we provide and we are so pleased you recongized that! We hope you will use our services again in the future.
Thank you for this amazing 5 star review. We are so pleased you were happy with your order, we pride ourselves on the services we offer. We hope you will continue to use our services.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.