Hi,
Thank you for taking the time to share your feedback on the 2 Room Heat Transfer Kit.
We're sorry to hear the product did not fully meet your expectations in terms of airflow performance. Heat transfer effectiveness can vary depending on factors such as duct length, installation configuration, and the distance between rooms.
We also appreciate your comments regarding the ducting supplied with the kit. The inclusions are listed on the product page; however, we understand how the product imagery may have created the expectation that three separate duct lengths would be included. The kit is designed so that the supplied ducting can be cut to the required lengths during installation, but we acknowledge that this may not be immediately clear from the current description and images.
Your feedback is valuable, and we will review the product information to see if we can make the ducting requirements clearer for future customers.
Thank you again for your feedback and for choosing to shop with us.
Recenzije proizvoda
Product
Pure Ventilation
3 months ago
Hi,
Thank you for taking the time to share your feedback on the 2 Room Heat Transfer Kit.
We're sorry to hear the product did not fully meet your expectations in terms of airflow performance. Heat transfer effectiveness can vary depending on factors such as duct length, installation configuration, and the distance between rooms.
We also appreciate your comments regarding the ducting supplied with the kit. The inclusions are listed on the product page; however, we understand how the product imagery may have created the expectation that three separate duct lengths would be included. The kit is designed so that the supplied ducting can be cut to the required lengths during installation, but we acknowledge that this may not be immediately clear from the current description and images.
Your feedback is valuable, and we will review the product information to see if we can make the ducting requirements clearer for future customers.
Thank you again for your feedback and for choosing to shop with us.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.