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Channel Islands Direct Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Prikaz 1,954 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

2 years ago

great hotel & staff, nice island but rip off travel firm

The hotel and in particular the staff were superb i cannot praise them enough, that said premier holidays are the weak link, initial flight times were ridiculous and the cost associated to change...

Pročitajte više

Claire

Channel Islands Direct

2 years ago

Thank you for your feedback regarding your booking you made via our website. Flights are subject to availability and if the times shown were not suitable there is an option to change them. If the alternatives are still not suitable we provide a freephone telephone number on the website where you can speak to a member of staff about the options available. Once a booking is made we also provide a live chat service on the website where again you can speak to a staff member, or alternatively the telephone number for our Customer Services and an email address. We provide information about the costs of the phone calls on our brochures. Regarding the additional costs you incurred, because you had a confirmed booking and wanted to change the return flight any costs would be passed onto you. My colleague advised you of the additional costs which you agreed to and the relevant changes were made. Thank you again for taking the time to provide us with your comments.

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Outstanding in every way. Congratulations.

Excellent, homely, nothing too much trouble, General Manager had everything sewn up. Everyone on the staff wore a smile. Food presentation was superb.

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Hotel,and transport I booked were very efficient

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Staff were excellent. There was no gas on the island during our visit, hence no hot water available but that didn't stop us having a great time.

Mike Roberts

Provjerio Feefo

Droitwich

2 years ago

Što Mike Roberts misli o društvu Channel Islands Direct:

Hotel was faultless

Yes would recommend

Michael Manning

Provjerio Feefo

Rustington, West Sussex

2 years ago

Što Michael Manning misli o društvu Channel Islands Direct:

A very comfortable stay at OGH

They obtain good package prices in the CI

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Perfect Guernsey experience from start to finish.

The paperwork for our trip arrived well in advance and was accurate. No issues with flights. Would definitely use Channel Islands Direct again and recommend to friends and family.

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Great communication

Channel Island direct answered my questions promptly and efficiently, and managed to get a good deal on the hotel I wanted. Great communication

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Excellent service

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Very efficient in dealing with all queries and booking procedure

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