Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

PPL PRS Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/ppl-prs | Feefo

Prikaz 360 recenzije/a

Potrošač od povjerenja

7 months ago

Datum kupovine: 11/11/2024

I'd expect better customer service for the cost of the license

Very expensive and hard to get in touch with. There was a problem with the license issued and it took numerous e-mails to try and get it sorted.

Elise Limmage

PPL PRS

7 months ago

Hi, Thank you for taking the time to leave a review. I do apologise for the service recieved when setting up the TheMusicLicence. We would like to take the opportunity to investigate some of the points raised within your review for future business improvements, a case has been raised for this to be reviewed internally to ensure any agents recieve the relevant feedback for coaching purposes.

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

7 months ago

Datum kupovine: 11/11/2024

Scepticle

Slow and not convinced about the pricing structure

Tai Pelham-Mather

PPL PRS

7 months ago

Hi, I appreciate you taking the time to leave us a review. I am so sorry to hear about the standard of service you received, the feedback provided is very important for us to improve your Customer Experience and our licencing processes. Please know this will be investigated by our Customer Experience Team and feedback will be provided to all the agents involved for coaching purposes. PPL & PRS for music's tariffs are available on our website for our customers and provide a breakdown to how the tariffs are calculated if you require any more information. We thank you for taking out TheMusicLicence and hope you continue to enjoy the benefits of music within your business. Thank you, Tai

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

7 months ago

Datum kupovine: 11/11/2024

Direct debit

great conversattionover the phone, easy set up for direct debit.. Monthly payments explained = happy customer

Loren Wells

PPL PRS

7 months ago

Hello, Thank you for taking your time to leave PPL PRS a review, We are delighted to hear that you had a positive experience with our new bussniess agent Harvish when setting up a direct debit, we have passed your comment onto Harvish and his team manager. We hope you and your customers enjoy the music used within your business! Thank you for supporting the people behind music.

Pogledajte cijelu recenziju potrošača

Jason Whitaker

7 months ago

Datum kupovine: 04/11/2024

Pogledajte cijelu recenziju potrošača

Sari Thomas - The Pukka Peacock

Bristol

7 months ago

Datum kupovine: 28/10/2024

Što Sari Thomas - The Pukka Peacock misli o društvu PPL PRS:

Painless and spot on!

Excellent! Abigail was just so efficient and such a pleasant lovely person to work with. Many thanks for your service

Elise Limmage

PPL PRS

7 months ago

Hi Saritha, Thank you for taking the time to leave a review about your PPLPRS experience! We are pleased to hear you had a positive experience when setting up the licence with us, we have passed on your comments to the agent, Abigail, who helped you. We hope you continue to enjoy listening to music in your business!

Pogledajte cijelu recenziju potrošača

Stacey Jones

7 months ago

Datum kupovine: 04/11/2024

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

7 months ago

Datum kupovine: 04/11/2024

very helpful and informative.

Sharon was very helpful in explaining.

Tai Pelham-Mather

PPL PRS

7 months ago

Hi, Thank you so much for taking the time to leave a review. Please know your comments have been fed back to Sharon who helped set up the licence with you. We hope you continue to enjoy the benefits that music brings to your business! Thank you

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

7 months ago

Datum kupovine: 04/11/2024

Excellent Service

Easy to deal with, fab service

Tai Pelham-Mather

PPL PRS

7 months ago

Hi, We appreciate you taking the time to leave a review. Thank you for your feedback with your experience you had when setting up the licence. We hope you enjoy the benefits of TheMusicLicence! Thank you

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

7 months ago

Datum kupovine: 04/11/2024

Friendly guick service

Very friendly and quick service

Tai Pelham-Mather

PPL PRS

7 months ago

Hi, Thank you for taking the time to leave a positive review. We are glad to hear you have received a friendly and efficient service. We hope you continue to enjoy the benefits that music brings to your business! Thank you

Pogledajte cijelu recenziju potrošača

Sophia Kamber

Broadway

7 months ago

Datum kupovine: 04/11/2024

Što Sophia Kamber misli o društvu PPL PRS:

Super!

Super helpful, and lovely to deal with, went through all the options explaining everything. Very happy.

Tai Pelham-Mather

PPL PRS

7 months ago

Hi Sophia, We really appreciate you taking the time to leave a wonderful review. We are glad to hear you are very happy with the service you received. We hope you continue to enjoy the benefits that music brings to your business! Thank you

Pogledajte cijelu recenziju potrošača

Niste primili poruku s pozivom za ostavljanje recenzije?

O PPL PRS

TheMusicLicence from PPL PRS allows you to legally play music for employees or customers in your business through the radio, TV, other digital devices and live performances. We collect licence fees from UK businesses and organisations on behalf of our parent companies, PPL and PRS for Music. After our business costs, all the music licence fees we collect go back to PPL and PRS for Music who then process, allocate and distribute royalties to the music creators they represent. PPL represents the rights of over 165,000 performers and recording rightsholders while PRS for Music represents the rights of over 175,000 songwriters, composers and music publishers. This ensures that the people who create music are fairly rewarded for their talent and work.

Read all

0800 072 0808

PPL PRS Limited, Mercury Place, Leicester, Leicestershire, LE1 1QG, United Kingdom

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo