Good customer service. But you need to offer more choices instead of offering a single option.
Zoe
PolicyBee
4 months ago
Hi John, as an advised broker, our priority is to offer you the best cover possible for your business and circumstances, while making things as simple and efficient for you as we can. In the background, we compare different options before you see the final offer. I've tried to get in touch with you to check whether you're happy with your cover, but haven't been able to get through to you. If you think there's something missing, or you'd like to discuss more options, you can always call our team who will be happy to help or explain the way we do things as a broker. Kind Regards, Lisa Carr, Head of Customer Service
Smooth process. Very easy to set up. Honoured the discount code for myself and my friend. Called me up to check everything was ok and covered correctly. Great service. Thank you!
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.