Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Plan Insurance Brokers Recenzije

https://www.planinsurance.co.uk

IZVANREDNO

Usluga

4.9

162

176

ocjena tijekom prošle godine

Prikaz 6,760 recenzije/a

Potrošač od povjerenja

12 years ago

10 out of 10 well done

Potrošač od povjerenja

12 years ago

I spoke to a girl called Annabel she was amazing at her job nothing to much…

I spoke to a girl called Annabel she was amazing at her job nothing to much trouble rung me back when she said she would this lady a credit to youre insurance company the best. Many thanks Andy...

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Potrošač od povjerenja

12 years ago

Annabel was amazing to sum it up the whole experience was superb

Potrošač od povjerenja

12 years ago

I dealt with Susie Wilson, who was extremely helpful and very professional.

Potrošač od povjerenja

12 years ago

Excellent personal service i found staff very helpful and worked hard to find the most…

Excellent personal service i found staff very helpful and worked hard to find the most suitable cover at the best price.

Potrošač od povjerenja

12 years ago

Efficient, nice to do business with and most importantly saved me money!

Potrošač od povjerenja

12 years ago

Always professional and polite

Potrošač od povjerenja

12 years ago

service is ok

Potrošač od povjerenja

12 years ago

Very professional sales lady, really knew her stuff

Potrošač od povjerenja

12 years ago

Annabel was very efficient

Potrošač od povjerenja

12 years ago

shame they take the money but they don't send emails with the insurance details again…

shame they take the money but they don't send emails with the insurance details again have to call for them to send....you have to improve big time on customer service....not only taking money

Plan Insurance Brokers

12 years ago

Good afternoon Mr Ramires, Thank you for your feedback, we are sorry you feel we have not provided you with an adequate level of service. Having reviewed our systems and your policy record we can see that your renewal advisor completed your new policy at the time of payment on Friday afternoon. As a matter of course we provide an emailed confirmation of cover directly via our system. Your agent completed his requirements, however due to what we believe was a microsoft exchange issue the email was not delivered. Regrettably we were not made aware of this issue by the system until after you called first thing on Monday requesting the confirmation documents. We do not open for business over the weekend. I apologise for the delay and trust that you have now received your cover note by email. I can also confirm the full policy has been issued by mail today. If you require anything further please contact us. Daniel Bryant Renewals Manager

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