Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Petcover New Zealand Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/petplan-nz | Feefo

Prikaz 517 recenzije/a

Alec Webster

Waikanae

5 years ago

Datum kupovine: 15/06/2020

Što Alec Webster misli o društvu Petcover New Zealand:

The process was simple, the information clear and concise and the people I spoke to very professional

Petcover Group

Petcover New Zealand

5 years ago

Hi Alec, Thank you for the five star review! We are so glad to hear that you have been happy with our customer service. Thank you for taking the time to review us. Kind Regards, Mireia Petplan Social Team

Pogledajte cijelu recenziju potrošača

Rhonda Cox

Sydenham

5 years ago

Datum kupovine: 06/06/2020

Što Rhonda Cox misli o društvu Petcover New Zealand:

Easy to sign up. Quick response

Petcover Group

Petcover New Zealand

5 years ago

Hi Rhonda, Thank you for the five star review! We are glad to hear you have been happy with our service. Kind Regards, Mireia Petplan Social Team

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

5 years ago

Datum kupovine: 19/06/2020

Have I done the right thing?

I spoke with a really helpful lady initially but had to ring back to sign up. Luckily for me the lady had told me important things because the person I got when I phoned back didn’t offer me either...

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Petcover Group

Petcover New Zealand

5 years ago

Hi there, Thank you for taking the time to review us and providing your honest feedback, we greatly appreciate it. We apologise that our service did not satisfy your expectations. I have passed this onto the relevant department to look into for you. We are always looking for ways to improve our customer service and your feedback will assist us with this. Kind Regards,Mireia Petplan Social Team

Pogledajte cijelu recenziju potrošača

Emma Aubin

5 years ago

Datum kupovine: 29/05/2020

Što Emma Aubin misli o društvu Petcover New Zealand:

HELPFUL AND FAST SERVICE, THANK YOU.

Petcover Group

Petcover New Zealand

5 years ago

Hi Emma, Thank you for the five star review! We are thrilled to hear you have been happy with our service. Thank you for taking the time to review us. Kind Regards, Mireia Petplan Social Team

Pogledajte cijelu recenziju potrošača

Chris Lessel

5 years ago

Datum kupovine: 24/05/2020

Što Chris Lessel misli o društvu Petcover New Zealand:

NO contact regarding claim in over 2 weeks, have not heard back from anyone

Logged claim, have not heard back in over 2 weeks when they said they would be in contact within 10 days Competitors said this would happen

Petcover Group

Petcover New Zealand

5 years ago

Hi Chris, Thank you for taking the time to provide your honest feedback. I have passed this onto the claims department who will look into this for you and get back to you as soon as possible. Kind Regards, Mireia Petplan Social Team

Pogledajte cijelu recenziju potrošača

Katie Phillips

5 years ago

Datum kupovine: 28/05/2020

Što Katie Phillips misli o društvu Petcover New Zealand:

The person who helped me was good.

Nicholas Thorburn was very professional and friendly. He did a good job.

Petcover Group

Petcover New Zealand

5 years ago

Hi Katie, Thank you for the five star review! We are so glad to hear that you have been happy with the service we have provided and found our staff to be friendly and professional. I will pass this feedback onto Nicholas. Kind Regards, Mireia Petplan Social Team

Pogledajte cijelu recenziju potrošača

Claire Hinton

5 years ago

Datum kupovine: 22/05/2020

Što Claire Hinton misli o društvu Petcover New Zealand:

Great proactive customer service.

Petcover Group

Petcover New Zealand

5 years ago

Hi Claire, Thank you for your great five star review! We are so glad to hear that you have been happy with our customer service. Kind Regards, Mireia Petplan Social Team

Pogledajte cijelu recenziju potrošača

Dave Howarth

Whitianga

5 years ago

Datum kupovine: 22/05/2020

Što Dave Howarth misli o društvu Petcover New Zealand:

Very easy to talk to and they answered our questions well. The information and documents arrived when they said they would, straight forward and easy to understand.

Petcover Group

Petcover New Zealand

5 years ago

Hi Dave, Thank you for taking the time to review us and providing this great feedback. We are glad to hear that you have been happy with our service and that the information we provided was easy to understand. Kind Regards, Mireia Petplan Social Team

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

5 years ago

Datum kupovine: 22/05/2020

Easy to deal with, good customer services

Petcover Group

Petcover New Zealand

5 years ago

Hi There, Thank you for the five star review! We are glad to hear you have been happy with our customer service. Thank you for taking the time to review us. Kind Regards, Mireia Petplan Social Team

Pogledajte cijelu recenziju potrošača

Shirley Robinson

Auckland

5 years ago

Datum kupovine: 18/05/2020

Što Shirley Robinson misli o društvu Petcover New Zealand:

Excellent customer service and cheaper than competitor for more cover.

Excellent - were able to talk me through the cover compared to competitors and when I asked for a call back to set up from a particular day someone rang me back at the appropriate time.

Petcover Group

Petcover New Zealand

5 years ago

Hi Shirley, Thank you for the great five star review! We are thrilled to hear you have been happy with customer service we have provided and are happy with our cover. Kind Regards, Mireia Petplan Social Team

Pogledajte cijelu recenziju potrošača

Niste primili poruku s pozivom za ostavljanje recenzije?

O Petcover New Zealand

Petcover is one of New Zealands's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy.

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Petcover NZ Ltd, 101D Station Rd, Penrose, Auckland, 1061, New Zealand

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