Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Petplan Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 72,586 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

5 days ago

Very easy to register Used the service many years ago for one of my dogs and they were extremely helpful when I had to make a claim

Datum kupovine: 21/08/2026

Petplan Customer

Provjerio Feefo

GBR

5 days ago

Što Petplan Customer misli o društvu Petplan:

Customer experience

Very prompt and professional, I was impressed with how the claim was handled and the communication was excellent.

Datum kupovine: 18/08/2026

Potrošač od povjerenja

Provjerio Feefo

5 days ago

Need the best, choose PetPlan.

The service was very good. Pet Plan kept me informed, by email, of all that was going on.

Datum kupovine: 20/08/2026

Potrošač od povjerenja

Provjerio Feefo

5 days ago

Excellent

Polite staff, explained everything excellent service

Datum kupovine: 19/08/2026

Potrošač od povjerenja

Provjerio Feefo

5 days ago

The one to get

Clear concise explanations to queries on the phone. An agent who was very helpful and knowledgeable.

Datum kupovine: 18/08/2026

Potrošač od povjerenja

Provjerio Feefo

6 days ago

Salt pot.

Every thing was great. Iorder a shaker ash dispenser but just got a box with a bag of ashes in it. That is why i have given you a good and not excellent. Bought a salt pot and used that, several...

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Datum kupovine: 19/08/2026

Mrs Denise ****

Provjerio Feefo

GBR

6 days ago

Što Mrs Denise **** misli o društvu Petplan:

No hassles

I have used pet plan before and when my dog got cancer pet plan were great no issues with payment and because of this I got a couple more years with my dog

Datum kupovine: 01/08/2026

Mrs V Jenkins

Provjerio Feefo

GBR

6 days ago

Što Mrs V Jenkins misli o društvu Petplan:

Very fast and efficient. And kept us informed at every stage if the claim

Datum kupovine: 19/08/2026

Potrošač od povjerenja

Provjerio Feefo

6 days ago

The login issue I’m having I’m still waiting to be rectified . If you can login ok a good service I asked for help and was asked why do I need to login to see details?

Gigi

Petplan

6 days ago

Hi, Thank you for your review. We're sorry to hear of the issues you're facing with logging in to your MyPetplan account. This has been logged as feedback for the relevant team to consider, I can see you've been able to login successfully today. If you do face any more issues with this, please don't hesitate to get in touch with us at social@petplan.co.uk with your query, pet's name and policy number. Thanks, Gigi - The Customer Service Team

Potrošač od povjerenja

6 days ago

I’ve logged on but takes me to an account where the policy ended in 2025 for Poppy doesn’t show correct policy or the new kitten rubys policy and the address is incorrect. Thus shouldn’t be this hard. I’ve contacted the link you put on the reply the third contact I’ve emailed I hope I get help this time .

Datum kupovine: 18/08/2026

Potrošač od povjerenja

Provjerio Feefo

6 days ago

Excellent.

Datum kupovine: 17/08/2026

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Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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