Unprofessional
Colleague made earlier enquiry and terms changed when I rang back.
Would recommend highly that nobody uses these people
dhenderson
ParcelsPlease.com
7 years ago
Hello, many thanks for taking the time to give us your feedback, it's appreciated. We can see you used our service for the first time on 28th June this year. Your parcel shipment was booked on 28th, dropped into the Access Point on 29th and delivered on 2nd July which is a NEXT DAY (working day) service. The shipment was therefore on time, delivered on the estimated delivery day and as far as we can see, there were no problems at all with the shipment.
We're sorry to hear you feel a member of our customer service team was unprofessional. We pride ourselves on the customer service we offer and unlike many of the other delivery companies you'll find, we're available on the phone to speak to whenever you need us. The advice must have been of some use to you as you did go ahead with the shipment and I'm pleased to see you had a good delivery experience with us.
We do hope you'll use our services again in future and look forward to helping you with any shipments you need to send.
Recenzije proizvoda
dhenderson
ParcelsPlease.com
7 years ago
Hello, many thanks for taking the time to give us your feedback, it's appreciated. We can see you used our service for the first time on 28th June this year. Your parcel shipment was booked on 28th, dropped into the Access Point on 29th and delivered on 2nd July which is a NEXT DAY (working day) service. The shipment was therefore on time, delivered on the estimated delivery day and as far as we can see, there were no problems at all with the shipment. We're sorry to hear you feel a member of our customer service team was unprofessional. We pride ourselves on the customer service we offer and unlike many of the other delivery companies you'll find, we're available on the phone to speak to whenever you need us. The advice must have been of some use to you as you did go ahead with the shipment and I'm pleased to see you had a good delivery experience with us. We do hope you'll use our services again in future and look forward to helping you with any shipments you need to send.
Datum kupovine: 28/06/2018
0
Podjeli
TC
Trusted Customer
Provjerio Feefo
North Ayrshire
7 years ago
Što Trusted Customer misli o društvu ParcelsPlease.com:
Very efficient. I often use it from France to the UK and back.
Recenzije proizvoda
Datum kupovine: 30/07/2018
0
Podjeli
TC
Trusted Customer
Provjerio Feefo
Surrey
7 years ago
Što Trusted Customer misli o društvu ParcelsPlease.com:
Always an excellent service. I send parcels to my son in France regularly. The booking site is easy to use parcels always collected on time and 48 hrs later delivered straight to the door with...
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
