Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Ornamental Trees Ltd Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/ornamental-trees-ltd | Feefo

Prikaz 9,987 recenzije/a

Potrošač od povjerenja

1 month ago

Datum kupovine: 28/03/2025

Trees

Good

Recenzije proizvoda

Shann THOMAS

Leominster

1 month ago

Datum kupovine: 29/03/2025

Što Shann THOMAS misli o društvu Ornamental Trees Ltd:

Excellent

Recenzije proizvoda

Simon NS Stiles NS Stiles

Lincolnshire

1 month ago

Datum kupovine: 28/03/2025

Što Simon NS Stiles NS Stiles misli o društvu Ornamental Trees Ltd:

Review requested one month after ordering and free has not even arrived.

See previous entry. Very slow and no customer facing contact at all.

Recenzije proizvoda

Customer Services

Ornamental Trees Ltd

1 month ago

Hi there, thank you for taking the time to leave this review. We sincerely apologise for the lack of communication. Our customer service team are currently receiving a high volume of emails and are working hard to respond to them all. It appears your order was on a 2-4 weeks dispatch, and as the month timeframe has just ended today it shall be despatched and with you shortly! Kind Regards, Customer Services

Suzie Belsham

Cirencester

1 month ago

Datum kupovine: 24/03/2025

Što Suzie Belsham misli o društvu Ornamental Trees Ltd:

Magnolia Tree

Very easy to order, and my tree arrived safely in less than a week

Recenzije proizvoda

Emily

Swansea

1 month ago

Datum kupovine: 29/03/2025

Što Emily misli o društvu Ornamental Trees Ltd:

Let down by liar courier

Courier lied, disgusting

Recenzije proizvoda

Customer Services

Ornamental Trees Ltd

1 month ago

Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you encountered with the delivery, and we sincerely apologise for the behaviour of the courier. We completely understand your frustration, and we can assure you that this is not the experience we aim to provide. We kindly ask that product ratings reflect the quality of the product itself, as the issue you experienced was related to the delivery service. We take these matters seriously and will pass your feedback on to the courier to ensure this is addressed. Thank you for bringing this to our attention, and we appreciate your patience and understanding. Kind Regards, Customer Services

Sarah Williams

1 month ago

Datum kupovine: 28/03/2025

Što Sarah Williams misli o društvu Ornamental Trees Ltd:

Good

Recenzije proizvoda

Potrošač od povjerenja

1 month ago

Datum kupovine: 23/03/2025

Never again!! Terrible experience.

Terrible customer service. Would not recommend this company or ever use again. Delivery was supposed to be 5-7 days. They didn't answer my phone calls or emails when I tried contacting them after...

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Customer Services

Ornamental Trees Ltd

1 month ago

We’re very sorry to hear about your experience and apologise for the frustration caused. We are currently in our busiest period and our customer service team is receiving a high volume of enquiries. As a result, there have been some delays, which led to your request being missed — this is unacceptable, and we are addressing it internally. We also apologise for the delivery issues and lack of notification. We will pass this feedback onto the courier to ensure it’s addressed. We understand the frustration this caused and are reviewing the situation to resolve it promptly. Thank you for your feedback, and we will respond to your email shortly. Kind regards, Customer Services

Recenzije proizvoda

Potrošač od povjerenja

1 month ago

Datum kupovine: 23/03/2025

Excellent specimen, good service.

My cornus kousa was delivered as advised, well packaged and in good condition. It is starting to leaf, whereas a smaller plant I purchased from my local nursery is sadly looking very dormant/dead.

Recenzije proizvoda

Potrošač od povjerenja

2 months ago

Datum kupovine: 24/03/2025

Great service & great trees

Excellent service!

Recenzije proizvoda

Potrošač od povjerenja

2 months ago

Datum kupovine: 26/03/2025

Prompt and safe delivery of my tree

Recenzije proizvoda

Niste primili poruku s pozivom za ostavljanje recenzije?

O Ornamental Trees Ltd

At Ornamental Trees, we are passionate about helping you bring your outdoor space to life with the finest selection of plants including ornamental trees, fruit trees, shrubs, climbers and much more. We are proud to have won the Feefo Platinum Trusted Service Award for 6 years running.

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01943 660870

River View Farm, Leathley Lane, Leathley, North Yorkshire, West Yorkshire, LS21 2JR, United Kingdom

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Dio Treefo inicijative

Surađujemo s organizacijom Ecologi kako bismo prikupili sredstva za projekte sadnje drveća u zamjenu za recenzije koje prikuplja društvo Ornamental Trees Ltd

Saznajte više o tvrtki Treefo

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Ornamental Trees Ltd Recenzije

Tree Stake & Tie KitJoš recenzija o ovom proizvodu (6)Pregledajte internetsku stranicu proizvoda

Prunus lusitanica 'Angustifolia'Još recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaTrees arrived in good condition and well shaped.

Ginkgo biloba TreeJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaWell packed healthy tree

Magnolia x loebneri 'Leonard Messel' TreeJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaExcellent magnolia tree, arrived quickly with very good packaging

Rhododendron 'Purple Gem' ShrubJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaLovely shaped healthy plant

Hoheria sexstylosa 'Snow White' TreeJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaAwful purchase

Cornus kousa var. chinensis TreeJoš recenzija o ovom proizvodu (6)Pregledajte internetsku stranicu proizvodaThis is the 2nd tree I have purchased from Ornamental Trees, the 1st was a silver birch. Both excellent specimens, in good health.

Prunus 'Kanzan' TreeJoš recenzija o ovom proizvodu (13)Pregledajte internetsku stranicu proizvodaAmazing service, fab delivery and great trees! Trees were well established, bigger than expected and can see well looked after. Would highly recommend!

Large Tree Stake & Tie KitJoš recenzija o ovom proizvodu (4)Pregledajte internetsku stranicu proizvodaPerfect stake & tie kit for the trees!

RootgrowJoš recenzija o ovom proizvodu (48)Pregledajte internetsku stranicu proizvoda

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?