Easy, fast and efficient application and review and approved in very short time.
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Provjerio Feefo
1 month ago
RACGP discount not applied against my knowledge
Very friendly fellow
But I the whole point of contacting Noble Oak was that RACGP members get the 15% discount.
i had discussed this with your reps over the phone previously. And I had difficulty...
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Steve
NobleOak Life Limited
29 days ago
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience and understand your frustration. This is not the level of service or experience we aim to deliver to our customers.
We have investigated the matter and feedback has been provided to the team to help ensure the correct discounts are consistently applied for eligible customers going forward, and to make sure we are always offering the opportunity to hear about our other products.
To resolve the issue, a member of our Client Services team will be in contact with you shortly to rectify the discount issue. They will also be happy to talk you through our other insurance products, including Income Protection, to ensure you have access to the cover options that best meet your needs.
Thank you for bringing this to our attention. We appreciate your feedback as it helps us continue to improve the experience we provide to our customers.
Kind regards,
Stephen
NobleOak - Operations Manager
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Provjerio Feefo
1 month ago
No
No one has followed up
Steve
NobleOak Life Limited
29 days ago
Thank you for taking the time to provide your feedback. We're sorry for the miscommunication and understand how frustrating this experience would have been. This is not the standard of service we strive to provide for our customers.
We have investigated the matter and provided feedback to the relevant team member to help ensure better customer outcomes in the future.
I understand that a member of our Sales Care team contacted you yesterday and confirmed that your cover is in place. We appreciate the opportunity to clarify the situation and resolve your concerns.
If there is anything further we can assist you with, please don't hesitate to reach out. Thank you again for your feedback, as it helps us continue to improve our service.
Kind regards,
Stephen
NobleOak - Operations Manager
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Provjerio Feefo
1 month ago
Life insurance
Great service and sorted in a few days
0
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MS
Mariska Setionago
Provjerio Feefo
1 month ago
Što Mariska Setionago misli o društvu NobleOak Life Limited:
Great service
0
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Provjerio Feefo
1 month ago
Good communication
Aaron was nice to talked through and able to explain and respond to my inquiries in the soonest possible time. Will recommend highly to my family and friends.
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PU
Primali Udawatta
Provjerio Feefo
AUS
1 month ago
Što Primali Udawatta misli o društvu NobleOak Life Limited:
Professional
Professional and courteous staff… easy to talk and explained everything I need
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MG
Michael Gainer
Provjerio Feefo
AUS
1 month ago
Što Michael Gainer misli o društvu NobleOak Life Limited:
Good experience
Good customer service and gave a good quote. Easy to get approval after a few questions.
0
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Provjerio Feefo
1 month ago
Exceptional service.
Great service and very friendly. Customer service willing to go the extra mile.
0
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RL
Regina Lemaiyan
Provjerio Feefo
AUS
1 month ago
Što Regina Lemaiyan misli o društvu NobleOak Life Limited:
Effective the agent was resourceful,thus able to answer the questions that
Effective and efficient on boarding. I would definitely recommend it. Premiums are lower as compared to the previous l had.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
