We received the expected cheerful and efficient service from the Mundy Team but to be fair our cruise with Cunard was very straight forward and didn't require any particular extra advisory services....
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Recenzije proizvoda
Datum kupovine: 15/07/2022
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Provjerio Feefo
4 years ago
As usual service was excellent. Nothing was too much trouble. Will use them again.
Mundy could only offer flights from London when we live nearer to Manchester, Birmingham or Cardiff. We had to book our own flights from Manchester. We also had to book our own hotel in Reykjavik,...
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Alexander
Mundy Cruising
4 years ago
Thank you for taking to time to provide us with feedback and I’m so sorry to hear that you’ve been disappointed with our service. We’re investigating how we fell short on this occasion, and I’ll revert again shortly.
Yours sincerely
Alex Loizou
Alexander
Mundy Cruising
4 years ago
Once again, many thanks for taking the time to reply with your feedback. I have tried to contact you on several occasions to apologise that you feel so let down but unfortunately, I’ve been unable to reach you. I also wanted to explain that when looking into flight and hotels for you I was keen to provide you with options that offered as much flexibility as possible to account for any potential changes in your travel arrangements as at the time we were regularly receiving amendments from cruise lines. This did mean that the costs were higher, including for the Manchester routing we detailed. I’m sorry that this wasn’t clear to you at the time.
I would be delighted should you wish to get in touch and discuss the matter so we can improve our service.
Yours sincerely
Sharon Trigg
Excellent as normal.
I was particularly pleased with the excursion Helen recommended, but all her advice was good. I like the personal relationship one can have with the staff at Mundy Cruising. (I...
We knew which cruise we wanted and Mundy are one of the few companies that are agents for the cruise company. We also wanted some pre and post cruise accommodation and activities. Hayley put...
There were a lot of changes of cruises and cruise arrangements due largely to Covid, the Ukraine war and airline strikes. Sharon handled these skilfully and professionally. I was very grateful for...
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.