By making us aware of all the flight options available, not just the earliest flight that wiped us out for the first day. We found out later that there was a better timed flight that most guests were...
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Alexander
Mundy Cruising
4 years ago
Many thanks for your comments and taking the time to discuss your cruise in more detail with my colleague Helen. I’m very sorry to hear that the trip was disappointing and I wanted to let you know that I will pass on your feedback to Regent informally so that they are aware. I also wanted to say sorry that the flight times Regent offered weren’t the most convenient. If we are able to help you with any future travel we’ll ensure you’re aware of any and all available flight options.
Your sincerely
Alex Loizou
Director of Sales and Marketing
Recenzije proizvoda
Datum kupovine: 14/09/2022
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Provjerio Feefo
4 years ago
This was our first experience of trying to book a cruise and they talked us through the options and really held our hands to make sure we got what we wanted
Always an excellent, personal service. Comforting also to know that there is a 24 hour help line for emergency use wherever you are in the world - and which works!
We have used Mundy Cruising for all of our cruise holidays over the years - now close to 15 years. They provide an excellent all round service being very knowledgeable and responsive. I have no...
Great firm for booking cruises. Real personal service and they are terrific at dealing with changes and queries. Particularly helpful with rebooking cruises through the COVID pandemic which has won a...
The cruise and associated accommodation was very well organised. The taxi that was booked from the port to the hotel in Athens did not arrive so had to take a hire taxi. Have informed Mundy
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.