Found item online, wanted it as a gift for a particular occasion, called Mold store to confirm they had it in stock, they confirmed they had them but could not sell them at the online price? The...
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Elise
Mococo
10 years ago
Thank you for your feedback. We are very sorry to hear you are dissapointed with our service. I can assure you we do strive to give our customers the best shopping experience whether it be in store or online.
I will look into this right away to ensure this does not happen again.
If you wish to contact me further regarding this do not hesitate to email me on enquiries@mococo.co.uk
Elise
Customer relations.
Very pleasant experience. I had an issue with the order but after a couple of emails it was sorted out very fast!! I will be ordering again :) RECOMMENDED
Elise
Mococo
10 years ago
We are delighted to hear you will be back purchasing with us soon!
Thank you for your feedback :)
Elise
Customer relations
when buying the ring. I thought I bought it BUT not so, I was timed out. it was a week later when item had still not arrived, I telephoned to find this out. ordered it again (very quickly) was...
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Elise
Mococo
10 years ago
Thank you for your recommendations we do really appreciate this, also our apologies on having difficulty placing the order.
We do pass all information like this onto our web developers to look into and fix!
Elise
Customer relations
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.