sent the wrong items, on correct items corners damaged. took two weeks for the correct item to turn up. Not great communication from the team checking in.
Mocka Customer Service NZ
Mocka New Zealand
9 years ago
Thank you for your feedback, we are very sorry you may have had a different experience to the majority of our customers. We are constantly looking for ways to improve our products and service and we will definitely take this on board.
Recenzije proizvoda
Datum kupovine: 11/06/2017
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TC
Trusted Customer
Christchurch
9 years ago
Što Trusted Customer misli o društvu Mocka New Zealand:
Hi, your web page was very easy to get around, the ordering was also easy, the steel trolley was delivered in days and my nephew just loved it ,and it's New Zealand made!
Recenzije proizvoda
Datum kupovine: 11/06/2017
0
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TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Mocka New Zealand:
Excellent service
Recenzije proizvoda
Datum kupovine: 11/06/2017
0
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TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Mocka New Zealand:
I love the mocka website. Such awesome products and our go to for kids birthday and Christmas presents. Easy site to navigate and always excellent quality products.
I ordered four chairs. Unfortunately, when they arrived, they had been damaged in transit (all slightly chipped in the same place). I contacted customer services and they arranged pick-up of the...
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Recenzije proizvoda
Datum kupovine: 08/06/2017
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Potrošač od povjerenja
9 years ago
They informed me when out of stock came back and were prompt in delivery
Recenzije proizvoda
Datum kupovine: 10/06/2017
0
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TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Mocka New Zealand:
Fast delivery and easy transaction. Our highchair came with a bar that has a dent and was crooked, contacted customsr service and within 3 days they have sent a replacement for the part. Excellent...
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Recenzije proizvoda
Datum kupovine: 05/06/2017
0
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TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Mocka New Zealand:
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
