Društvo Marsh & Parsons više nije aktivan korisnik stranice Feefo
Prikaz 1,767 recenzije/a
Potrošač od povjerenja
9 years ago
Questioning the value of agents..
We felt there was a lack of effective communication between ourselves and the vendor, who seemed to get very frustrated with the delays on our side, but when delays on their side also occurred, the...
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Potrošač od povjerenja
9 years ago
Certainly better than any other London estate agents
They have sold two flats for me in a difficult market. It's in the tough time that you see who the people really are. Looking back, I think they have done an amazing job both time. The communication...
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CAM Sales
Marsh & Parsons
9 years ago
Thank you very much for taking the time leaving such positive feedback. I will be sure to pass this on to the team as well and hope that we can help you again in the future.
Kind Regards,
Jack Graham-Lindsey Marsh & Parsons
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Trusted Customer
London
9 years ago
Što Trusted Customer misli o društvu Marsh & Parsons:
Top agents!
Polite, professional, and a pleasure to deal with. I've worked with Dan and Ross for a while and they're a cut above. Agents are having to prove their worth in this market and they're certainly doing...
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Katharine Biggs, Marketing Coordinator
Marsh & Parsons
9 years ago
Dear James,
Thank you for your kind words about Dan and Ross. I will pass these onto them. They and the rest of the company look forward to continuing our business relationship with you.
Kind regards
Katharine
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Potrošač od povjerenja
9 years ago
Better more timely communication required
Better, clearer, more prompt communication would have improved the service. Details about inventory and check-in weren't clearly described. Also, sending me urgent emails about the gas safety...
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Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Marsh & Parsons:
yes i would recommend them and use them again.
easily approachable and helpful.
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Potrošač od povjerenja
9 years ago
Communication was lacking beginning to end in my experience. No initiative taken by front office in how best to get the flat rented. When paperwork issued - poor attention to detail.
Katharine Biggs, Marketing Coordinator
Marsh & Parsons
9 years ago
We're sorry to hear this. I have passed this onto the team and believe that Matt has already spoken to you. Your feedback is valued and will be used to ensure our service is of a high standard going forward. Please do not hesitate to get in touch if you have any future issues. All the best, M&P
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Potrošač od povjerenja
9 years ago
An excellent service. I would definitely recommend their letting service.
Really nice to deal with and very responsive to queries. Good updates on flat showings and useful feedback.
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Trusted Customer
London
9 years ago
Što Trusted Customer misli o društvu Marsh & Parsons:
Professional Sales and rentals team
who manage my property.
I bought the property through their
Marylebone Office.
All of the staff are polite and helpful and I have no hesitation in recommending...
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MAR Lettings
Marsh & Parsons
9 years ago
Thank you for your kind message Norma. It was a pleasure working with you on both the Lettings and Sales side and we look forward to working with you again in the near future!
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Potrošač od povjerenja
9 years ago
Great letting agent. Poor accounts department.
I have used Marsh and Parsons for several years now to rent my flat. The letting agents have been great. Unfortunately the accounts department have been poor. Very slow to follow up outstanding rent,...
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Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Marsh & Parsons:
It appears that M&P 's only aim is to collect their fees
Poor
Katharine Biggs, Marketing Coordinator
Marsh & Parsons
9 years ago
We're sorry to hear of your frustrations with our service and value your feedback. I believe Charlotte has spoken to you already however if you have any further issues in the future, please do not hesitate to get in touch with us. Best wishes, M&P
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Kind Regards,
Marsh & Parsons