Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Markel Direct Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 3,866 recenzije/a

Potrošač od povjerenja

12 years ago

Responsive, customer friendly service online and by telephone. Fuss free solution to insurance - thank…

Responsive, customer friendly service online and by telephone. Fuss free solution to insurance - thank you!

Potrošač od povjerenja

12 years ago

Lowest cost of all the quotes and easiest to use

Potrošač od povjerenja

12 years ago

Really good site well done

Potrošač od povjerenja

12 years ago

Quick and easy didn't try to pressure me into buying something i don't need.

Potrošač od povjerenja

12 years ago

Quick dispatch of documents. Reasonable pricing.

Potrošač od povjerenja

12 years ago

Fantastic to deal with - quick to get through on the phone and speak to…

Fantastic to deal with - quick to get through on the phone and speak to someone. Polite staff who know what they are doing and answer questions immediately. Highly recommended.

Potrošač od povjerenja

12 years ago

The website would not allow me to go on to payment. I phoned the number…

The website would not allow me to go on to payment. I phoned the number on the site and got a very helpful person who was able to take my payment

Potrošač od povjerenja

12 years ago

Quick and easy to buy your value for money public indemnity insurance

Potrošač od povjerenja

12 years ago

Very good service. i called them and my query was dealt straight away. very happy…

Very good service. i called them and my query was dealt straight away. very happy with the service.

Potrošač od povjerenja

12 years ago

Clunky, convoluted with hidden credit agreements. Will not do business with again

Potrošač od povjerenja

12 years ago

Are you people for eal. Really regret getting involved with you now

Potrošač od povjerenja

12 years ago

truly appalling service

Markel Direct

12 years ago

Good afternoon, My name is Nikki and I work for Markel. First of all, thank you for taking the time to feedback. I'm sorry to hear that you feel the credit agreement is hidden. We state on the direct debit set up page that the direct debit facility is provided by Premium Credit Limited and details of the direct debit are also available on the same page. Clearly this is not prominent enough, and I apologise for the inconvenience caused. We do have other payment options available, so if you would prefer to use another method I would be happy to change this for you. Again I apologise that you are not happy with the service you have received and if I can be of any further assistance please email customerservice@markeldirect.co.uk or call 0845 688 2500. Kind regards, Nikki

Potrošač od povjerenja

12 years ago

Thank you for the direct reply. I was not very happy with the workings of the original web site and hate the website for feedback. Three times it told me I used words it couldn't accept. If it doesn't like those kind of words don't give that kind of service. I beloieve you have my phone number. Please use it. I would be happy to discuss my dis-satisfaction with you

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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