I am concerned that the direct debit payments are made through another company and can incur…
I am concerned that the direct debit payments are made through another company and can incur hefty charges. I would prefer to pay my annual fee rather than be bombarded with so many emails from a...
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Markel Direct
Markel Direct
12 years ago
Good afternoon,
Steve from Markel Direct here. Thank you for taking the time to talk to me this afternoon – again, I apologise that you were inconvenienced by the direct debit set up process. I can confirm that, as requested, I’ve now moved your payment onto an annual basis, so thank you for sticking with us and giving us the opportunity to put things right.
If I can be of any further assistance, please don’t hesitate to call me on 0845 688 2500.
Kind regards,
Steve
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Potrošač od povjerenja
12 years ago
I had to telephone with queries and the gentleman was friendly and very helpful and I…
I had to telephone with queries and the gentleman was friendly and very helpful and I was then able to proceed with my insurance.
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Potrošač od povjerenja
12 years ago
Friendly helpful efficient
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Potrošač od povjerenja
12 years ago
I spoke with no one so can't say I can rate your customer service but as…
I spoke with no one so can't say I can rate your customer service but as an IT platform your setup is swift and straightforward.
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Potrošač od povjerenja
12 years ago
Easy to access, quick and effcient response, good follow up and easy acces to documentation
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Potrošač od povjerenja
12 years ago
The company and team's efficience was/is very good.
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Potrošač od povjerenja
12 years ago
good prices, easy to use website
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Potrošač od povjerenja
12 years ago
Very helpful and friendly staff.
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Potrošač od povjerenja
12 years ago
Great service and advice provided!!!
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Potrošač od povjerenja
12 years ago
Good web-based information, easy to use and well backed up by phone when I needed…
Good web-based information, easy to use and well backed up by phone when I needed to check some of the policy information.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.