The Services okay the problem I had is I had my van broken into and they stole some tools but because the tools were so old, I didn’t have receipts for them so they wouldn’t pay me so this will be...
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Ariana Greenwood
Markel Direct
2 months ago
Hi Mr Lane,
Thank you for taking the time to write a review.
I'm sorry to hear about your experience. I understand how frustrating this can be, particularly at an already difficult time.
Our customer service team attempted to contact you on 04/06/2026 and sent a follow-up email to discuss your claim. If you would like us to revisit this, please do get in touch with us on 0800 640 6600 as we’d be happy to look into it further.
Best wishes,
Ariana
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Provjerio Feefo
2 months ago
Given all information needed to make decision without being pressured.
The agent I spoke to, Roy Chizana, was polite, personable, professional
and very helpful. He listened to me, and took the time to ensure that he found the best policy and cover for our small over...
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MH
Mrs Holden
Provjerio Feefo
GBR
3 months ago
Što Mrs Holden misli o društvu Markel Direct:
Very helpful, clear information on policy required
Seth was very helpful & gave clear information on the policy I required. The quote was given quickly & was the best quote offered.
Very pleased. Thank you
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MF
Mr Feeney
Provjerio Feefo
GBR
3 months ago
Što Mr Feeney misli o društvu Markel Direct:
Content
Very easy to navigate markel direct website, for me all questions and information are easy to access.
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Provjerio Feefo
3 months ago
Quick and easy to understand
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MT
Mrs Timms
Provjerio Feefo
GBR
3 months ago
Što Mrs Timms misli o društvu Markel Direct:
Quick, friendly, efficient
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MB
Ms Poweell-Barker
Provjerio Feefo
3 months ago
Što Ms Poweell-Barker misli o društvu Markel Direct:
From enquiry to quote in no time at all
It was super easy to complete the online quotation process and went through really quickly and smoothly with all the relevant documents sent through straight away.
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Provjerio Feefo
3 months ago
The service from Markel was great. The only problem we encountered was with premium credit for the monthly direct debit payments
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Provjerio Feefo
3 months ago
Very quick and easy to sort out.
Friendly staff and very informative and helpful.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.