Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Luxo Living Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/luxo-living | Feefo

Prikaz 1,085 recenzije/a

Potrošač od povjerenja

4 years ago

Datum kupovine: 21/05/2021

Poor communication

Poor service from people who do not care. Poor communication at best. I ordered items online for a pickup. I drove 800km to get there and I talked to an assistant on the phone. She told me the...

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Recenzije proizvoda

Emma Mccarrol

4 years ago

Datum kupovine: 06/04/2021

Što Emma Mccarrol misli o društvu Luxo Living:

Nice bed. Not happy with my experience tho.

Finally after waiting 2 months my triple bunk bed has arrived! The second box was lost in transportation and it was such a long process for lux living to resend the second box again. Lack of...

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Recenzije proizvoda

Suresh Perera

4 years ago

Datum kupovine: 24/04/2021

Što Suresh Perera misli o društvu Luxo Living:

Don't waste your money and time they are unorganised,unprofessional

Very very poor , took one month to hear from them after my purchase , end up asking for a refund and still waiting for get my money back

Recenzije proizvoda

Potrošač od povjerenja

4 years ago

Datum kupovine: 10/04/2021

If I could rate Luxo Living zero stars I would. Terrible customer service and follow up. I purchased two side tables in April which I returned within a week complying with all refund conditions...

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Recenzije proizvoda

Rajiv Ahuja

4 years ago

Datum kupovine: 07/05/2021

Što Rajiv Ahuja misli o društvu Luxo Living:

Nice furniture in budget

Recommend them and will buy from them again. Just waiting for right sale

Recenzije proizvoda

Potrošač od povjerenja

4 years ago

Datum kupovine: 09/05/2021

Unexpected find

Super easy website to use and great service personnel if ever there's a query or problem. I have been searching for these bag sealers for ages and never dreamed i would find them here. Thank you Luxo

Recenzije proizvoda

Potrošač od povjerenja

4 years ago

Datum kupovine: 17/04/2021

Poor customer service and poor accountability

If only I could give zero stars. I ordered two of the same bed and only one was ever dispatched. Two weeks later same story, item waiting for courier to pick up. They have really bad complaints...

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Recenzije proizvoda

Potrošač od povjerenja

4 years ago

Datum kupovine: 23/03/2021

Did not receive the Rug! Took my payment and struggling to get updates!

Still yet to receive this rug. Have been chasing this up everyday for over a week now and no one seems to be able to know where it is. I was sent out a tracking number but the couriers never received...

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Support

Luxo Living

4 years ago

Hi Jessica, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Rest assured we're already working on resolving this issue as quickly as possible.

Potrošač od povjerenja

4 years ago

Still yet to revive the Rug-ordered in March!! Now I have an issue with a bed I purchased- came with stains and I had sent multiple pictures and was only offered $34.35 partial refund which will barely cover the cost of the stain Wichita I believe is glue and will not come out!! Replied requesting an exchange or refund and. Surprise surprise have not heard back. I have been sleeping on the couch for over a week now. Do not purchase from here. I have lodged a complaint with ACCC/ and also my credit card as a dispute, hopefully will get some sort of response.

Recenzije proizvoda

Joanne Gibson

4 years ago

Datum kupovine: 03/04/2021

Što Joanne Gibson misli o društvu Luxo Living:

Nothing received. $1000K out of pocket.

Goods not received. Rated lost in transit. Have rung and emailed more than 10 times and keep getting told - oh its being processed or thanks for your patience or we will chase this up. Tried two...

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Recenzije proizvoda

Karlee Yeates

Melbourne

4 years ago

Datum kupovine: 23/04/2021

Što Karlee Yeates misli o društvu Luxo Living:

NEVER AGAIN

Delivery of furniture was expensive, chaotic and time consuming. One person sent without any lifting equipment, my pallets were roughly handled. Did not have the option to help assembly of furniture,...

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Recenzije proizvoda

Niste primili poruku s pozivom za ostavljanje recenzije?

O Luxo Living

Luxo Living

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160 Newton Rd, Wetherill Park, 2164, Australia

Rugs, 160 X 230 Kangos Art Contemporary Floor Rug

160x230cm Morgan Distressed Vintage Persian Silky Floor Rug

Double Ocean Blue Kallisto Velvet Bed Frame

Natural Cornelia Solid Pine Triple Bunk Bed With Storage

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Zašto vjerovati recenzijama na stranici Feefo?

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Luxo Living Recenzije

Aquila Extra Wide Double Upholstered Bed Headboard - PinkJoš recenzija o ovom proizvodu (3)Pregledajte internetsku stranicu proizvodaI do not have them yet, still waiting to go pick them up.

Galene 2 Drawer Beside Table - WhiteJoš recenzija o ovom proizvodu (3)Pregledajte internetsku stranicu proizvodaChange of price from cart to checkout.

Hazel 120 x 170cm Blue Art Contemporary Floor RugJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaNo problems whatsoever. Excellent

Riana 160 x 230cm Distressed Faded Design Floor RugJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaNo problems whatsoever. Excellent

Aquila Extra Wide Double Upholstered Bed Headboard - Pink,Galene 2 Drawer Beside Table - White,Hazel 120 x 170cm Blue Art Contemporary Floor Rug,RianaJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaPoor communication and lack of care.

Nero Natural Pine Triple Bunk Bed - GreyJoš recenzija o ovom proizvodu (9)Pregledajte internetsku stranicu proizvodaMy 18 month old twins love it. Great bed. Not happy with how long I waited for it to arrive.

Alfred 180cm Modern Pedestal Dining Table - ConcreteJoš recenzija o ovom proizvodu (2)Pregledajte internetsku stranicu proizvodaAfter a month of waiting they tells me it’s not being sent

Noah Natural Rattan Side Coffee Table - NaturalJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaI changed my mind about the product after unboxing.

Harrieth Velvet Sofa 6 Seater Set - BlueJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaIt’s light weight and moves when you sit on it

Harrieth Velvet Sofa 6 Seater Set - BlueJoš recenzija o ovom proizvodu (21)Pregledajte internetsku stranicu proizvodaAll hood with bunk bed no complaints

10pcs Kitchen Sealing Sticks Reusable Clips Bag Sealer-GreenJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaThe best bag sealers ever, especially for the freezer

Stella Fabric Queen Bed Frame - Dark GreyJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaBed was delivered in two lots with 7 days apart. Had to chase the company for details of the missing item and customer service was horrible.

Kangos 160 x 230cm Art Contemporary Floor RugJoš recenzija o ovom proizvodu (3)Pregledajte internetsku stranicu proizvodaDid not receive- still awaiting an update but payment went through fine and been told ‘waiting to hear back from the warehouse’ for over a week now.

Luxo Porcia King Solid Timber Bed - WhiteJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaNever received. Paid for but "lost"

Luxo Narelle Mesh Office Chair - BlackJoš recenzija o ovom proizvodu (3)Pregledajte internetsku stranicu proizvodaAlso never received - was out of stock after they took my money. No refund yet. though have been chasing for more than a week

Sandy Outdoor Conversation Set with Coffee Table - GreyJoš recenzija o ovom proizvodu (2)Pregledajte internetsku stranicu proizvodaNot received. No refund yet. constantly asking and fobbed off.

Finn PU Dining Chair - Taupe (4pc)Još recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaNot received no refund yet. still waiting.

Rocco Entertainment Unit with Shelves - BlackJoš recenzija o ovom proizvodu (2)Pregledajte internetsku stranicu proizvoda-No holes in backboard for cords -Functions relatively well for price -2.5hrs to construct with assistance

Gino Entertainment Unit with Drawers and Cabinet - BlackJoš recenzija o ovom proizvodu (2)Pregledajte internetsku stranicu proizvoda-Legs are different lengths -Many necessary holes not pre-drilled -Does not function well by design -3hrs to construct with assistance

Ezra 6 Drawer Buffet Unit - BlackJoš recenzija o ovom proizvodu (3)Pregledajte internetsku stranicu proizvoda-Bottom drawers are deceptively small -Functions relatively well for price -3hrs to construct with assistance

Cleon PU Leather Bed with Storage Drawers King - BlackJoš recenzija o ovom proizvodu (2)Pregledajte internetsku stranicu proizvoda-Many necessary holes not pre-drilled -Relatively solid and functions well for price -1.5hrs to construct with assistance

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?