Promised me that I would be refunded for postage if I returned a faulty trolley case.
IO have chased them a number of times and getting nowhere. When I phoned I got excuses. When I emailed, I get no...
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Luggage Superstore
Luggage Superstore
9 years ago
Can I firstly once again thank you for reviewing our service and the product provided to you by luggage Superstore.
I will personally ensure a refund of £8.80 is made to your account
immediately.
At Luggage Superstore, customer satisfaction is something that we take very seriously and we attempt never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. After a thorough review of your case, we fully accept that your experience with your transaction was far from acceptable.
In our attempt to serve you better and retain you as one of our valuable customers, we are going to offer you 25% Off your next purchase. I will email you the code.
We value your business and hope to retain you as a customer for many years to come.
Please always share your feedback with us, this is how we keep learning and improving. I am very confident that the next review we receive from you will be that of appreciation.
Yours sincerely
Paul Steadman
Customer Service manager
Recenzije proizvoda
0
Podjeli
Potrošač od povjerenja
9 years ago
Datum kupovine: 17/04/2015
Everything was good no problems
Recenzije proizvoda
0
Podjeli
Potrošač od povjerenja
9 years ago
Datum kupovine: 26/04/2015
Excellent price fast delivery. I will definitely buy from them again.
Recenzije proizvoda
0
Podjeli
Potrošač od povjerenja
9 years ago
Datum kupovine: 27/04/2015
Goods arrived promptly and well-boxed.
Recenzije proizvoda
0
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Potrošač od povjerenja
9 years ago
Datum kupovine: 21/03/2015
Second Aeris bought over 2 years - extremely satisfied with both product and service.
Recenzije proizvoda
0
Podjeli
Potrošač od povjerenja
9 years ago
Datum kupovine: 19/04/2015
Very prompt service, good prices and pleasant people to deal with. Recommended.
The importance of the right suitcase in this day and age, regardless of purpose, cannot be underestimated. Gone are the days when size was the only variation of the theme – today, we are privileged to have access to thousands of designs by some of the best brands on the market, all available here at Luggage Superstore for unbeatable prices.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
The importance of the right suitcase in this day and age, regardless of purpose, cannot be underestimated. Gone are the days when size was the only variation of the theme – today, we are privileged to have access to thousands of designs by some of the best brands on the market, all available here at Luggage Superstore for unbeatable prices.
