The service is fast and efficient I emailed them because I made a mistake they emailed me straight back and sorted my problem out straight away and there jewelry is lovely well worth the money
I mistakenly ordered the wrong colour necklace, due to COVID the company’s telephone was unmanned, but I left a voicemail and opened a chat window. There followed a brief period of panic - but I need...
Excellent customer service. First locket was lost in post but the response from customer service was fast and very helpful. Replacement sent very quickly.
There was no option to select sizes for the anklet I purchased and once I had given the gift we soon realised that it was not suitable to fit a adult
Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, we note from your order a 9" anklet was ordered, there is a choice (please see link to the item) that offers you upto a 10". If you would like to contact as at info@lovesilver.com quoting your order number you are more than welcome to return the chain to us for the pendant to be put on the 10". With kind regards, Emma, Customer Services Manager
Recenzije proizvoda
Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, we note from your order a 9" anklet was ordered, there is a choice (please see link to the item) that offers you upto a 10". If you would like to contact as at info@lovesilver.com quoting your order number you are more than welcome to return the chain to us for the pendant to be put on the 10". With kind regards, Emma, Customer Services Manager
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.