Thank you for your review and for providing a picture. I can confirm that all of our products are thoroughly inspected before packing to ensure they are never dispatched in a broken condition, so we are at a loss as to how this was received. However,I understand that my team has already been in contact with you to ensure this issue is resolved swiftly.
Best regards,
There was a lack of communication as to progress of the order. I got an initial email confirmation of the order but then nothing. With other companies I at least get notice of when it’s being...
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Kelly
Lovesilver
9 months ago
Thank you for your review.
We want to confirm that once an order has been posted, we automatically send an email dispatch notification containing the tracking details. This allows our customers to monitor the delivery status of their item.
We are always here to help. :)
Recenzije proizvoda
Datum kupovine: 05/12/2025
0
Podjeli
MB
Miss Donna Brown
Provjerio Feefo
9 months ago
Što Miss Donna Brown misli o društvu Lovesilver:
Delivered on time and very happy with the purchase
I wanted some names engraved on the pendant I was ordering, but had difficulty in trying to position them where I wanted. I got in touch with love silver and explained what I wanted. They replied...
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Kelly
Lovesilver
9 months ago
Thank you so much for your fantastic 5 star review, it was an absolute pleasure to help, and so glad that you are happy with your purhcase and our service ... HAPPY NEW YEAR :)
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.