Even if there is no delivery attempts from DPD but they still blames the customers that we weren't at the address during the delivery time. As soon as the Kitchen Knives work with these kind of...
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Vickie Hawley
Kitchen Knives
10 months ago
We use DPD as they offer a Age Verified delivery and in the main nationally are often voted highly as a leading UK carrier, however things can go wrong and I am sorry to read that you have experienced issues with them. I hope this has now been resolved for you.
I'm sorry you have been unhappy with the service we provided, I understand there was an initial delay and then you were unhappy that the delivery needed to be age verified, I appreciate that for a butter knife this may seem excessive however we take our responsibility as a retailer very seriously and as such must age verify any item classed as a knife.
I emailed as wasn't sure if delivery date.. I was quickly responded to and the knifes turned up the next day..
Very pleased with the whole process. I don't think I will be needing knives for a long...
excellent. Only one problem - the knife should have been signed for. Instead, it the package was just pushed the letter box. Good job it was not picked up by a youngster.
Recenzije proizvoda
Datum kupovine: 05/11/2025
0
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Potrošač od povjerenja
Provjerio Feefo
11 months ago
Very quick response and delivery.
Recenzije proizvoda
Datum kupovine: 28/10/2025
0
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FH
Frances Harden
Provjerio Feefo
11 months ago
Što Frances Harden misli o društvu Kitchen Knives:
Service is terrible and delivery times are terrible! Overnight delivery took 5 days....
Vickie Hawley
Kitchen Knives
11 months ago
The item was ordered in the evening on Thursday on Next Working Day delivery, our cut off is clearly shown as being 3pm, this meant that the order was dispatched Friday for delivery Monday. This information is clearly shown and it feels unfair to receive a 1 star review when your expectations weren't aligned with the delivery time frame we offer.
I am pleased to see you have received the item though and are happy with it.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.