Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Khyam Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/khyam-tents | Feefo

Potrošač od povjerenja

6 years ago

Great product, horrendous customer service!

The service has been terrible. The tent I ordered arrived late after issues with couriers and Khyam blaming them. Then when I have tried to return (under their 30 day promise) it is almost impossible...

Pročitajte više

Datum kupovine: 21/11/2019

0

Potrošač od povjerenja

6 years ago

Historically great products, shame about their couriers!

Had Khyam tents for over 20 years and they have been brilliant. Decided to treat myself to a new one, and 67 days on still have no tent. Have had a number of emails saying first carrier messed up and...

Pročitajte više

Jess Sidaway

Khyam

6 years ago

Thank you for leaving your comments on the service received. We would like to note that your order was delivered 7 days after you purchased, 3 hours after you left this review, and was not 67 days after. In the correspondance you were notified that it would be delivered before the middle of this week, which we have fulfilled. We wholeheartedly apologise for the unfortunate courier situation.

Potrošač od povjerenja

6 years ago

My error it should have been 6 to 7 days. However since then trying to return the tent to you has been horrendous. The tent and groundsheet that were collected on Monday to be returned to you have been redelivered back to me yesterday!!!!! The courier would not take them back again and simply left them in the spot they were collected from but this time the boxes are damaged!!!!! If anyone on your customer service line answered or returned my calls from the messages left we could probably have this conversation out of the public domain.

Recenzije proizvoda

Datum kupovine: 18/11/2019

0

ME

M E

Solihull

6 years ago

Što M E misli o društvu Khyam:

Khyam took my order, my money, didn’t deliver and went into administration

I ordered a Sun Canopy from Khyam on 08/12/19 and was emailed on 09/12/19 to say it was dispatched. I chased them on 12/12/19 and 13/12/19 to find out where my delivery was and got no response by...

Pročitajte više

Datum kupovine: 08/12/2019

2

Potrošač od povjerenja

6 years ago

Brilliant product........ Even better when its 50% off on Black Friday.

Recenzije proizvoda

Datum kupovine: 10/12/2019

0

TC

Tony Challice

North Devon

6 years ago

Što Tony Challice misli o društvu Khyam:

Amazing customer service & products

Absolutely fantastic customer service to match the fabulous quality of product. I’ve used Khyam products for years & they just keep getting better!

Jess Sidaway

Khyam

6 years ago

Thank you for taking to time to provide an outstanding 5 star review to go with your kind comments. We sincerely appreciate your feedback and your loyal custom! We hope you enjoy your new purchase.

Recenzije proizvoda

Datum kupovine: 03/12/2019

0

Potrošač od povjerenja

6 years ago

Addiquate

Notification of delivery.

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide feedback for the service received when purchasing with us. If you had any concern or issue with the service please feel free to email us on info@khyam.co.uk so that we can resolve this for you.

Datum kupovine: 02/12/2019

0

Potrošač od povjerenja

6 years ago

Great product. Fast delivery.

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide great 5 star feedback! We hope you enjoy your purchase.

Recenzije proizvoda

Datum kupovine: 30/11/2019

0

MD

Michael Davison

6 years ago

Što Michael Davison misli o društvu Khyam:

Wish I'd got one years ago!

Not the cheapest normally (got a really good black Friday deal) but definitely great quality and complete with everything you need! Clever pole system too.

Jess Sidaway

Khyam

6 years ago

We sincerely appreciate you taking the time to provide an excellent 5 star review. We hope you enjoy your new Khyam purchase!

Datum kupovine: 01/12/2019

0

PT

Pat Trussell

6 years ago

Što Pat Trussell misli o društvu Khyam:

Positive

Good communication, delivery as promised

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to give great 5 star feedback for your experience when ordering with us. We hope you enjoy your purchase.

Datum kupovine: 30/11/2019

0

Potrošač od povjerenja

6 years ago

Always prompt reliable service

Kyham products have always served me well, I’ve had a couple drive away awnings now and the only reason I changed one was to get a different model my existing one at that time was still as new...

Pročitajte više

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide us with kind comments and a great 5 star rating. We're very pleased to hear that you're happy with your purchase and also thank you for your loyal custom.

Recenzije proizvoda

Datum kupovine: 27/11/2019

0

Khyam Recenzije

BikerJoš recenzija o ovom proizvodu (17)Pregledajte internetsku stranicu proizvodaThe tent seemed fine, but the sizing came up small

Motordome Tailgate Clip In GroundsheetJoš recenzija o ovom proizvodu (4)Pregledajte internetsku stranicu proizvodaGood

Privvy Bivvy Reconditioned Model Sage GreenJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaAs always Khyam have again surpassed expectations on quality & ease of pitching & packing away. Very happy.

IglooJoš recenzija o ovom proizvodu (11)Pregledajte internetsku stranicu proizvodaGreat product.

Pole And Clamp KitJoš recenzija o ovom proizvodu (1)Pregledajte internetsku stranicu proizvodaVery handy piece of kit at a great sale price

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?