All staff were very helpful
Think you should be able to pay for the room before you load up your items incase there is a problem with payment.maybe the access times could be a bit later at weekends.
Kangaroo Self Storage Ltd
Kangaroo Self Storage Ltd
12 years ago
Thank you so much for your comments. I am sorry you think that you should have paid for your room before you moved your belongings in. The reason we do this is that very often customers under or over estimate the amount of space that they require and part way through their move in, they want to upsize or downsize to a different room. We only want people to pay for the space they require no more, no less.
As far as longer opening times are concerned at weekends, we are always listening to customer's requirements and will regularly review opening times. Based upon sufficient demand these will be changed store by store.
We value all customer's comments and feedback is invaluable to understand what our customers want from Kangaroo. Thank you.
Chris Stevens
Managing Director
Kangaroo Self Storage
Extremely helpful and friendly at every point of contact. The online chat option was very helpful, and the staff were concerned to save me money by not booking too large a container.
Nothing to complain about, we drove a long distance through the day to Glasgow and arrived after the store closed. They were very accommodating. We came back the next morning and had the most of the...
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.