Failed to actually deliver the goods I paid for, despite 2 telephone calls complete failure even to call me back with update on delivery. I will now be seeking a full refund since having to go...
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Fleur
JDP
6 years ago
Hi David, Firstly, I would like to apologise in the delay for your order. I understand one of my colleagues has spoken to you explaining that our courier had misplaced your order and couldn't let us know of an update, despite us chasing them.We got an answer this morning, saying that they found your order and it is going to be delivered this afternoon. After speaking with my colleague we know that you have purchased the item elsewhere now, therefore we have issued a full refund on your order and have asked the couriers not to deliver. We deliver using a variety of transport options, including our own vehicles and courier services. In this instance your order got sent on a third party courier and we will be passing on your comments with the issue to them and our sales team, so we can try to prevent this situation from happening again.I apologise for any inconvenience that this may have caused and hope it doesn't put you off from ordering with us again. If you need anything for your next project, please get in touch as our sales team would be more than happy to assist you with this!Kind RegardsFleur
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JP
John Poole
Provjerio Feefo
Romsey
6 years ago
Što John Poole misli o društvu JDP:
Very Satisfied, Excellent service.
Delivery on Time, Good product and prices, Very friendly and helpful delivery driver.
Fleur
JDP
6 years ago
Thank you John for the excellent review! Very much appreciated! :D
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MB
Mark Burns
Provjerio Feefo
6 years ago
Što Mark Burns misli o društvu JDP:
got what I wanted when I wanted it.thanks JDP
Fleur
JDP
6 years ago
Thank you Mark! If you need us again you know where we are! :D
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JS
James Shrives
Provjerio Feefo
6 years ago
Što James Shrives misli o društvu JDP:
Friendly & efficient service.
Fleur
JDP
6 years ago
Thanks James for the good review! Much appreciated :D
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AC
Andrew Cunning
Provjerio Feefo
gloucester
6 years ago
Što Andrew Cunning misli o društvu JDP:
great service
Fleur
JDP
6 years ago
Thanks Andrew for the 5-stars!
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JM
Julie Miller
Provjerio Feefo
6 years ago
Što Julie Miller misli o društvu JDP:
Super quick and efficient
Fleur
JDP
6 years ago
Those comments Julie are exactly what we want to hear! So thank you :D
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JD
John Dawson
Provjerio Feefo
6 years ago
Što John Dawson misli o društvu JDP:
Prompt efficient service
Prompt efficient service
Fleur
JDP
6 years ago
Thanks John for the review! :D
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BW
Bryan Whiting
Provjerio Feefo
Bournemouth
6 years ago
Što Bryan Whiting misli o društvu JDP:
Easy to use website. Reliable quick service.
Fleur
JDP
6 years ago
Thanks Bryan for the 5-stars! We aim to provide a speedy service and its great to hear we did just that! :D
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AS
ANTONY SMITH
Provjerio Feefo
6 years ago
Što ANTONY SMITH misli o društvu JDP:
Super quick delivery
Fleur
JDP
6 years ago
Thanks Antony for the review! Much appreciated! :D
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JB
Janie Burgess
Provjerio Feefo
6 years ago
Što Janie Burgess misli o društvu JDP:
They did what they said they would do and delivered a good product in a timely manner and the pipe was very affordable in comparison High street retailer who charge proportionately. Good service and...
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Fleur
JDP
6 years ago
Thanks Janie for the great review! Its great to hear you would use us again! If you need any help in the future feel free to contact us, we would be delighted to help! :D
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.