Service in are was great. Delivery, just dumped and left I. A dangerous state. I have raken photos to show how it's been left.
Dave
JB Furniture
10 years ago
Good Afternoon,
I am sorry to hear you have not received excellent service throughout your experience of JB.
I have investigated your delivery and am assured our driver carefully placed all your items in your garden in your absence, with your permission. Sometimes the boxes can look a little ragged but the furniture within them is absolutely fine. I have just called your mobile to speak to you and apologise personally and reassure you that if there is any damage, the items will be replaced post haste.
We are proud of an impeccable service record and seldom have negative feedback.
Apologies again.
Dave
JB Furniture
10 years ago
Good Morning Mrs. Howell,
Just a quick note to let you know I have tried to call and confirm everything is now in order. We sent a driver to you the very next day to arrange the boxes where you wanted them in your garden and you suggested you may want to re-rate our service once everything was OK.
I hope everything is now in order. Thank you.
Potrošač od povjerenja
10 years ago
Thank you for sorting the furniture out. The time taken to rectify the problem meant a great deal and made me feel like a valued customer. Furniture quality and look is wonderful and we would certainly be back for more in the future
Datum kupovine: 18/06/2016
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Trusted Customer
Provjerio Feefo
Wakefield
10 years ago
Što Trusted Customer misli o društvu JB Furniture:
Service in store on both occasions we visited was fantastic. Informative and friendly. Nothing was too much trouble and we were helped with our choices depending on our circumstances such as...
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Datum kupovine: 18/06/2016
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Trusted Customer
Provjerio Feefo
Durham
10 years ago
Što Trusted Customer misli o društvu JB Furniture:
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
